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Public Tickets

shirleydt font size for mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 16, 2020 at 4:37am   4 Most recent comment from PenciDesign:Hi,You need to make your site live and show me your site URL & where do you want to change the font size for mobile.I can't help you with a general question like that. I don't know where & e ... Lucas Wang Feature image and slider disappeared in the mobile phone modeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 16, 2020 at 2:54am   2 Most recent comment from PenciDesign:Hi, Your issue related with this ticket: https://pencidesign.ticksy.com/ticket/2539344/ When you solve it, the issue will gone. Best Regards, PenciDesign Lucas Wang Icons have no function when visiting on the cell phoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 16, 2020 at 2:53am   2 Most recent comment from PenciDesign:Hi,Your issue related with this ticket:https://pencidesign.ticksy.com/ticket/2539344/When you solve it, the issue will gone.Best Regards,PenciDesign tushita123 topbar and sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 16, 2020 at 2:45am   2 Most recent comment from PenciDesign:Hi,I didn't see you're using Topbar. So, if you enable topbar via Customize > Topbar Options - you can add more this code to Customize > Custom CSS to hide it on mobile: @media only screen a ... AngelLu footer logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2020 at 8:54am   4 Most recent comment from PenciDesign:Hi,1/ You see the space is too wide because you've changed the borders on footer social icons to the same as background color of the footer - normal, it will have a border like thisBut, no proble ... veryfp diffrent button style between homepage and shopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2020 at 8:31am   2 Most recent comment from PenciDesign:Hi,If you're using Gutenberg editor to config that page, you can use "Button" shortcode to do that.You can get it from "Classic" block - check this image and see the button shortcode hereBest ... shirleydt footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2020 at 8:06am   2 Most recent comment from PenciDesign:Hi,1/ You can create a footer like that by do following steps:a) Go to Customize > Footer Options > on "Footer Widget Area Columns Layouts" > select the layout as you want for your footer.b) Go to App ... WSillemann Button text color not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2020 at 4:34am   3 Most recent comment from WSillemann:Thank you so much. It worked!! :-) shinomido Display published date and updated date on single postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2020 at 1:32am   3 Most recent comment from shinomido:Thank you for your quick reply!Midori mariarvz62 Font Single Post TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2020 at 3:13pm   2 Most recent comment from PenciDesign:Hi,1/ You can select this font to apply for all your heading titles by default via Customize > General Options > "Font for Heading Titles"2/ For apply custom css for single post title, you can use the ... StyleDefinery Categories in Post-PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2020 at 3:08pm   4 Most recent comment from PenciDesign:Hi,For activate WPBakery, we've said about this issue in the documentation for Soledad theme hereAnd now, to update WPBakery Page Builder, please do following steps: 1/ Download latest version ... veryfp 2 instagram account on site.x and site.yClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2020 at 6:30am   3 Most recent comment from veryfp:Dear support,after some hours the problem is solved, I think it's only a "cache" problem fridaroam Soledad Tweets slider widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2020 at 2:50am   4 Most recent comment from PenciDesign:Hi,First, please try fill "Bearer token" to 2 fields "Account Access Token" and "Account Access Token Secret" to see if it works or not.If it doesn't work, can you please check again your App t ... noshad19 SEO Plugins not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2020 at 2:38am   2 Most recent comment from PenciDesign:Hi, It seems you didn't update the plugins after update the theme to latest version. After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins ... pukalani post titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2020 at 11:51pm   5 Most recent comment from pukalani:Now I found out that the "Anywhere Elementor" plugin was the cause of this problem!  Thank you!!!