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Public Tickets

tim-nieuwpoort Fonts Raleway & Sans-Serif in CSSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2020 at 9:58am   4 Most recent comment from tim-nieuwpoort:Never mind, I found it.Thanks for your help! KimRoach Soledad Theme QuestionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2020 at 10:04pm   3 Most recent comment from KimRoach:I was able to edit the files directly. Thanks. Cheers,Kim 5against4 Home page scroll bar vanished!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2020 at 4:51pm   3 Most recent comment from PenciDesign:Hi,I think that's caching issue or issue from your-end, because I didn't get your issue when I check it..And yes, it can't be caused by a theme you don't use.Best Regards,PenciDesi ... ChristyDeBenis Elementor stopped workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2020 at 4:34pm   4 Most recent comment from PenciDesign:Hi @Tessey,We've fixed this issue in the latest version of Soledad 7.3.6.Let's update the theme to latest version 7.3.6 by do following this guide.After update the theme to latest version,� ... cmereoiu html languageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2020 at 8:28am   2 Most recent comment from PenciDesign:Hi,You can change it via Dashboard > Settings > General > Site Language > Select "German" languageBest Regards,PenciDesign rachellegauvin Elementor editor freezes on page editsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2020 at 4:13am   2 Most recent comment from PenciDesign:Hi, This issue caused by latest update from Elementor. And we've fixed it in the latest update version of Soledad - version 7.3.6. Please go update the theme to latest version 7.3.6 by do followi ... megm Soledad elementor page not editableClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2020 at 3:08am   2 Most recent comment from PenciDesign:Hi,This issue caused by latest update from Elementor.And we've fixed it in the latest update version of Soledad - version 7.3.6.Please go update the theme to latest version 7.3.6 by do following� ... intentionallyashlyn Site IdentityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2020 at 3:05am   2 Most recent comment from PenciDesign:Hi,You can change it via Dashboard > Settings > GeneralBest Regards,PenciDesign spratt21 Hide Featured Image on certain postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2020 at 3:04am   3 Most recent comment from spratt21:Actually, I just found it under "Edit Post">"Hide Featured Image Auto Appears on This Post?"   cristelget-web PHP 7.4 with WP 5.5 errors in back-endClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 3, 2020 at 5:01pm   4 Most recent comment from PenciDesign:Hi @bellz,Our themes & all our plugins is compatible with PHP 7.4.x or higher.But, most of other plugins from WordPress.org doesn't ready for PHP 7.4So, I recommend you use PHP version 7.3 or 7.2 ... 5against4 Editor widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 3, 2020 at 12:20pm   5 Most recent comment from 5against4:Okay, that's fine - thanks again! :) chafolks one of external plugin's pagination not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 3, 2020 at 8:30am   7 Most recent comment from chafolks:Thanks a lot. Issue has been fixed. fourkan ReviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 3, 2020 at 8:14am   4 Most recent comment from PenciDesign:Hi,1/ You just can use one "Buy Now" button with one review.2/ Unfortunately, with one post, you just can use one review...Best Regards,PenciDesign Balendu094 not working with elementor and colour also not getting chageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 3, 2020 at 3:21am   2 Most recent comment from PenciDesign:Hi,1/ If you want to change the background for blog section background only - you need to change it on "Advanced" tab of element you're using to create blog section - not change on section wrappe ... chafolks WPBakery instead of ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 3, 2020 at 3:09am   2 Most recent comment from PenciDesign:Hi,If you deactivate Elementor, you need to re-build all the pages use ElementorIt can't be replace because WPBakery and Elementor use different ways to config. Here is 2 different plugins.Best R ...