Public Tickets
themensguide
How Do I Update My Theme?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 3, 2020 at 12:43am
4
Most recent comment from themensguide:works perfectly. thank you
obit8
Elementor infinite loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2020 at 3:36pm
2
Most recent comment from PenciDesign:Hi,
This issue caused by latest update from Elementor.
Please update the theme to latest version 7.3.6 to solve the issue. You can check this guide to know how to update this theme.
Best Regards,
Pe ...
carlettabella
Author nameClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2020 at 10:28am
2
Most recent comment from PenciDesign:Hi,You can remove the author name via:Customize > Standard & Classic Layouts Options > Hide Post AuthorCustomize > Other Layouts Options > Hide Post AuthorCustomize > Single Post Options > "Hide Autho ...
Rieke95
Problems with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2020 at 8:36am
3
Most recent comment from Rieke95:Thanks it worked!
hibisfashion
Social media icon not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2020 at 4:47am
2
Most recent comment from PenciDesign:Hi,Have you click on the "Pinterest" icon and it doesn't go to your Pinterest profile?Because as I see, the stop icon on the image you sent is mean it's no-follow URL.Best Regards,PenciDesig ...
Allen Yeung
Largest Contentful Paint HighClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2020 at 2:56am
4
Most recent comment from PenciDesign:Hi,I just checked your site.If you want to improve the "Largest Contentfull Paint" - please try use more an CDN like MaxCDN - it will help you reduces the server response time and improve the "Larges ...
TeunB
Flash of invisible textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2020 at 2:47am
18
Most recent comment from PenciDesign:Hi,I think that's issues from plugin 'advanced ads' - your Roboto font has been rendered from this plugin.Best Regards,PenciDesign
vivanminh Minh
I can not get Entries from WPformClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 6:53pm
2
Most recent comment from PenciDesign:Hi,Yeah, if you want to use "Entries" - you need to buy pro version from WPForm because that's premium featuresWe can't provide pro version of WPforms because author of that plugin doesn ...
stacydecordova
Re: Order #1462951312 on Jun 10, 2019Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 6:31pm
4
Most recent comment from PenciDesign:Hi,You can assign that post for a category and use category page to display that postsIf you don't have any category, you can go to Posts > Categories > and add new a category.You can add a categ ...
tim-nieuwpoort
Updating to latest version 7.3.6Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 11:20am
11
Most recent comment from tim-nieuwpoort:Solved, thanks!
MetalLotus
Get Rid of the Author PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 8:30am
2
Most recent comment from PenciDesign:Hi,If so, please try use this plugin to disable the author page:https://wordpress.org/plugins/disable-author-archives/Best Regards,PenciDesign
bmk0220
Gutenberg SupportClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 6:15am
3
Most recent comment from bmk0220:Ok. Thanks for the reply.
KatkaG
Custom Button WooCommerce Product PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 5:01am
3
Most recent comment from KatkaG:Perfect! Thank you.
s_edwards
InstallationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 3:04am
2
Most recent comment from PenciDesign:Hi,I can see you've imported that demo for your site now.By default, we're using Customize to config this demo. So, you need go to Dashboard > Settings > Reading > and make your config look ...
Ronald
"Invisible" separator block in GutenbergClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 2:49am
6
Most recent comment from PenciDesign:Hi,Unfortunately, there is no code to get it back..If you want to get it, the best solution is rollback to WordPress 5.4..Best Regards,PenciDesign