Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

PaulmichaelNZ Mobile CompatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 10, 2020 at 3:32pm   2 Most recent comment from PenciDesign:Hi, It seems that's an element from WPBakery - not from our theme, so maybe it can be the problems. You can try update WPBakery to latest version and try it again. To update WPBakery, please do ... veryfp How to insert another instagram account on the shop pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 10, 2020 at 3:28pm   6 Most recent comment from PenciDesign:Hi,If you're using Soledad to build another ecommerce site, you can use shortcodes from Woocommerce to showing Woocommerce blocks.But, the important here is: the style of 2 sites will fit togethe ... tim-nieuwpoort High bandwithClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 10, 2020 at 3:02pm   4 Most recent comment from PenciDesign:Hi,Maybe it can caused the issueI not sure, so, let's check it.Best Regards,PenciDesign derekchan2k Infinite Scrolling for PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 10, 2020 at 12:15pm   4 Most recent comment from PenciDesign:Hi @MetaLotus,We will consider about this feature. But, I'm not sure it will be addedBest Regards,PenciDesign ignatescuadi25 featured photo bad qualityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 10, 2020 at 8:51am   2 Most recent comment from PenciDesign:Hi,Yeah, this issue caused by your origin image has bad quality.Here is your origin image.Best Regards,PenciDesign tableno7 BreadcrumbsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 10, 2020 at 7:55am   12 Most recent comment from tableno7:Wow, thank you so much, this is amazing!!! Google seems to be working on processing the fixes now. Thank you! PinakiRanjanDutta AMP pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 4:26pm   2 Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad theme herePlease take it a look thereBest Regards,PenciDesign LetsCook89 H2 / H3 ProblemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 2:58pm   2 Most recent comment from PenciDesign:Hi, Unfortunately, currently the theme doesn't support options to change the h2 & h3 tags. If you want to do that, you need to edit the files inside the theme. But, it can caused too many issue w ... KylieAlla Penci Featured CatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 2:24pm   2 Most recent comment from PenciDesign:Hi,Yeah, currently this style doesn't support for disable auto-play.If you want to disable the auto play for Featured Cat Style 12, please do following this image.And it will stop auto play for a ... ageingrebel Import Demo DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 2:16pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you didn't install & activate plugin "Penci Soledad Demo Importer"Please go to Appearance > Install Plugins > install & activate the plugins there.Best Regards,PenciDesign paradise_passport Elementor compatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 1:28pm   2 Most recent comment from PenciDesign:Hi, This issue caused by latest update from Elementor. And we've fixed it in the latest update of Soledad a long time ago. Please make sure you've updated the theme to latest version 7.3.6 ... MadeTwoTravel Plugin updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 1:27pm   2 Most recent comment from PenciDesign:Hi,This issue caused by latest update from Elementor. And we've fixed it in the latest update of Soledad. Please make sure you've updated the theme to latest version 7.3.6 by do following  ... shirleydt look and feel of the recipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 4:37am   4 Most recent comment from PenciDesign:Hi,The owner of that site using a premium plugin to create the recipe card - here is that plugin:https://www.wptasty.com/tasty-recipesBest Regards,PenciDesign VargisKhan Sharing Posts and Related PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 3:44am   2 Most recent comment from PenciDesign:Hi,The theme already supports those features.You can go to Customize > Single Post Options > make sure you don't check to "Hide Share Box" and "Hide Related Posts"Best Regards,PenciDesign miki31-7 Small text in back-endClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 3:34am   5 Most recent comment from PenciDesign:Hi,You see it's different because you've changed the font size for paragraphs from your-end. But, too many customers is happy with 14px on the front-end...Also, this is a hook and currently ...