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Public Tickets

Studentacross Can't update the latest version of soledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:08pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, We're waiting for them to fix this issue. Currently, pl ... thefoghorn Another theme update failedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:08pm   10 Most recent comment from PenciDesign:Hi,We've updated the guideNow, you don't need to delete the theme - let's check the guide again to know how to do that in the future if wp-updates doesn't fixed it yet.Best Regards ... eswkgaming Failed UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:07pm   4 Most recent comment from PenciDesign:Hi @kzarashi,You don't lose anything when update the theme by do following this guide:https://pencidesign.ticksy.com/article/15633/So, no worries about this - let's go forwards and update it ... love9522 404 not found on amp for pretty linkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 3:58am   2 Most recent comment from PenciDesign:Hi,Yeah, of course on AMP - you need to modify all the URL to AMP URL. That's normal.If your plugins auto modified the URL - I think your site can't be works with any AMP plugin - not only u ... Jessica Joh Sidebar still visible on full width PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 3:55am   2 Most recent comment from PenciDesign:Hi,This issue caused by your portfolio page slug.Please go to Pages > All Pages > edit page "Portfolio" > and change the slug for this page to example like: https://jessicajoh.com/my-portfolio/ Don� ... Streamliners Instagram Access TokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 3:38am   7 Most recent comment from PenciDesign:Hi @Streamliners,We will release a new update for fix this issue in this week or next week, so please wait for itBest Regards,PenciDesign fidgetandjunebug Facebook PluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2020 at 4:56pm   3 Most recent comment from fidgetandjunebug:Thanks, solved fidgetandjunebug Removing Header SignUpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2020 at 4:56pm   3 Most recent comment from fidgetandjunebug:Thanks, solved fidgetandjunebug Change the image in the headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2020 at 4:56pm   3 Most recent comment from fidgetandjunebug:Thanks, solved fbngargano add additional FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2020 at 2:50pm   4 Most recent comment from PenciDesign:Hi,If so, I think you can add more your code to Customize > Footer Options > Footer Copyright Text.Best Regards,PenciDesign dantetokcock Site DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2020 at 4:03am   2 Most recent comment from dantetokcock:Resolved after more trial and error. aldo Belli problem account site for downlodClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2020 at 2:47am   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as ... Huuuughes updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 5:07pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as ... Chiarastinson Error with WP BAKERYClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 4:03pm   2 Most recent comment from PenciDesign:Hi,It seems issues from WPBakery plugin itself. We don't develop this plugin, so we don't know how it works.I recommend you use element "Soledad Latest Posts" from WPBakery to display your p ... SPECTRUMAG Hide "Featured Slider" on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 3:51pm   2 Most recent comment from PenciDesign:Hi,If so, I recommend you use Elementor to get slider to display anywhere inside that page as you want.Please install Elementor and check this video tutorial to know how to config a page by use Elemen ...