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Public Tickets

censinger Moving WidgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2020 at 3:45am   4 Most recent comment from PenciDesign:Hi,No - I mean you will re-build that widgets by use Elementor on the place as you want and remove that widget from your FooterBest Regards,PenciDesign spartanmediang AMP pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2020 at 3:27am   2 Most recent comment from PenciDesign:Hi,Yeah, that's AMP plugins for Posts - of course if you don't have any posts - it will display blankAMP has too much hard rules and most of all page builder plugin can't be validate on ... fashionelka OffsetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2020 at 3:19pm   6 Most recent comment from PenciDesign:Hi,Are you building a new website? If so, you need to buy a new license for that site.Because with each license - you just can use for only one websiteBest Regards,PenciDesign TAGC16 Update available for SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2020 at 2:55pm   8 Most recent comment from PenciDesign:Hi @tim-niuewpoort,I just checked the guide on anonymous browser, and I can watch it without any issue, can you check it again?Best Regards,PenciDesign ugurege ege Image Lazy LoadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2020 at 7:52am   9 Most recent comment from ugurege ege:Thanks !  Michal Holzberg Citation designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2020 at 3:13am   2 Most recent comment from PenciDesign:Hi,If you want to get blockquote like on our demos, please use Classic element - check this image: http://prntscr.com/o3nzay and use Blockquote from "Classic" element to get it - check this image:  ... spike75 AMP Comments KOClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2020 at 4:52pm   5 Most recent comment from spike75:It works ! Thanks a lot !Best Regards ! ana_travelguaplous Palombini Menu and CategoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2020 at 4:10pm   4 Most recent comment from PenciDesign:Hi, Is your support expired? If your support is expired, you can't be create a new ticket. Let's renew the support to create the ticket. Note: After renew the support, maybe you can take a f ... CnD_Group Uneven Fonts through siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2020 at 4:09pm   2 Most recent comment from PenciDesign:Hi,1/ You can load this font by do following steps:a) Go to Customize > Logo and Header Options > on "Add Custom Code inside Tag" > add more this code: b) Add more this code to Customize > Custom CS ... GalPalblog help setting parts of new themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2020 at 4:02pm   4 Most recent comment from PenciDesign:Hi @ana_travelguaplous:Is your support expired? If your support is expired, you can't be create a new ticket.Let's renew the support to create the ticket.Note: After renew the support, maybe ... MahmoudAC Translate the theme with wpmlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2020 at 9:09am   7 Most recent comment from MahmoudAC:I will translate the pages manually !thank you for your help Best Regards, Mahmoud. Viswanath Reddy WooCommerce TemplatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2020 at 2:54am   2 Most recent comment from PenciDesign:Hi,We don't modify any templaet from Woocommerce - so, that's wrong message - you can ignore itBest Regards,PenciDesign ohafit AMP ProblemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2020 at 2:38am   2 Most recent comment from PenciDesign:Hi,It seems you're using a plugin for SEO and this plugin has been added more an canonical tag to your AMP - let's check and disable itBy default the plugin just support for one canonical t ... szpakowski Instagram feed not loading imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2020 at 1:24am   3 Most recent comment from PenciDesign:Hi, Recently, Instagram just updated and change the API, we're working on this to find a solution. But it can take a few time for us to fixed itSo, please wait us for this. Currently, you can use ... thefoghorn Switching to WP RocketClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2020 at 5:27pm   3 Most recent comment from thefoghorn:1. Ok. Right now I am not using any AMP plugin and Autoptimize in particular is slowing down my site so I guess I can try WP-Rocket and see if it makes my speed any better.2. ThanksBest Regards