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Public Tickets

dirkmuel Theme update failedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2020 at 12:54pm   2 Most recent comment from PenciDesign:Hi, We've used auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fix it yet.We're waiting for some week ... congtv89 Tab Gallery in Post not activeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2020 at 9:35am   2 Most recent comment from PenciDesign:Hi,The gallery slider doesn't apply for Single Post Template style 8.If you want to use this gallery, I recommend you edit that post > scroll down and select "Custom Single Post Template" to Styl ... tsmiddleton2 Website not displayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2020 at 9:23am   4 Most recent comment from PenciDesign:Hi,Can you try it again now? Because after renew the support, maybe you need to wait Envato API updates your purchases.Best Regards,PenciDesign hu_ss_am header 1 have errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2020 at 1:42am   4 Most recent comment from PenciDesign:Hi,No - the import demo still working fine. But some case, your WordPress auto changed the menu ID and you need to re-set it againBest Regards,PenciDesign pietroelle rss newsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2020 at 1:33am   2 Most recent comment from PenciDesign:Hi,I don't know much about this. But, I think you can give it a try with this plugin:https://wordpress.org/plugins/wp-rss-aggregator/Best Regards,PenciDesign merati1959 Giovanni Import Demo Theme SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2020 at 1:26am   4 Most recent comment from PenciDesign:Hi,No - you don't.After import a demo, if you want to uninstall the demo, you just need go to Import demo page and click to "Uninstall" on the demo you've imported.Best Regards,PenciDesign jkember1982 Top Bar sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2020 at 1:24am   4 Most recent comment from PenciDesign:Hi,Thank you for your suggestion. We will consider about this features.Best Regards,PenciDesign oneforisrael two design issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2020 at 1:06am   7 Most recent comment from PenciDesign:Hi, Please try add more this code to Customize > Custom CSS to fix it: @media only screen and (max-width: 960px){ #navigation .container { transform: translateY(-3px); } } Best Regards, PenciDes ... Hayley Lewis Remove AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2020 at 12:56am   2 Most recent comment from PenciDesign:Hi, You just need disable the AMP plugin and wait a few time for google update it :) Best Regards,PenciDesign walekool Theme Activation and LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2020 at 11:32pm   2 Most recent comment from walekool:Now sorted. Thanks Studentacross About images not displaying in SafariClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2020 at 2:33pm   15 Most recent comment from PenciDesign:Hi,Please try disable the lazyload images from the theme and check it again. Here is all options for disable lazyload images from the theme:Disable lazyload images on category mega menu on Customize > ... carlsondu Post PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2020 at 4:09am   2 Most recent comment from PenciDesign:Hi,You can check options for post pages via Customize > Single Post Options.Best Regards,PenciDesign dmiglioli Can't update to 7.3.0Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2020 at 3:56am   2 Most recent comment from PenciDesign:Hi, We've used auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fix it yet.We're waiting for some week ... hu_ss_am header 9 and 10 have error tooClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2020 at 3:45am   2 Most recent comment from PenciDesign:Hi, This issue caused by you didn't create menu for topbar and main menu. Please go to Appearance > Menus > create a new menu for your topbar > add menu items to this menu > scroll down and check ... rwetherby Trouble Editing PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 10:31pm   5 Most recent comment from rwetherby:Perfect! This worked. Thank you so much!