Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

vinhlv How to stage before setting LIVE?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 3:29pm   2 Most recent comment from PenciDesign:Hi,I think you can move your site to our theme - it doesn't take much timePlease do following steps:1/ Install & activate the theme and go to Appearance > Install Plugins > Install & activate "Pe ... aneliyakalcheva Paragraph styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 2:48pm   7 Most recent comment from PenciDesign:Hi,If you've set the paragraphs is justified - the center text won't be works. Because justified makes the text can't be center..Best Regards,PenciDesign Viswanath Reddy WP Bakery Automic updatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 2:06pm   2 Most recent comment from PenciDesign:Hi,Thank you for your great words.I can sure there is no any theme support for auto update WPBakery because WPBakery doesn't allow license for authors to get it auto updates... We're like so ... ClosBrothers123 Update themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 1:33pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as ... JoannaBilska theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 1:33pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as ... sudeepta91 theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 9:59am   3 Most recent comment from sudeepta91:ok thanks  mamacaramel Unable to update soledad theme toClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 9:13am   2 Most recent comment from mamacaramel:Problem resolved. I updated it in FTPBest regardsCarmen tudor_deleanu Optimizing Instagram topnav sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 4:19am   2 Most recent comment from PenciDesign:Hi,It's images load from Instagram and the image URL provide by Instagram also.There is no way to optimize it.. Because it's resource from Instagram - not from your site.Best Regards,PenciDe ... Dirkandmuriel I can't edit my blog post.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 4:14am   2 Most recent comment from PenciDesign:Hi,If you want to create a Blog post page can be edit. I recommend you use Elementor to config your blog page.Please install Elementor and use element "Soledad Latest Posts" from Elementor to config y ... soulfulpalate Import demo stuckClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 4:11am   4 Most recent comment from PenciDesign:Hi @thefithappyfoodie,This is ticket for Soledad theme - not PenNews.Please create a new ticket for PenNews and our support team will check it help you.Best Regards,PenciDesign migued Problem with uploading imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2020 at 2:52pm   6 Most recent comment from PenciDesign:Hi,If so, please send us an email via our contact form.Best Regards,PenciDesign jczechowska86 Instagram top widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2020 at 2:05pm   2 Most recent comment from PenciDesign:Hi,Please wait for the new update and we will add the fix for this issue.The new update will come in this week or next weekBest Regards,PenciDesign GalPalblog bugClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2020 at 3:32am   2 Most recent comment from PenciDesign:Hi,As I can see on your site - your config is wrong.Please copy this URL: https://galpal.net/wp-content/uploads/2020/02/IMG_4354_Facetune_20-02-2020-12-56-39-2.jpg And put it to this option:  http:/ ... ugurege ege How can i insert elementor elements inside textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2020 at 3:29am   4 Most recent comment from PenciDesign:Hi,Please split your text by use 2 elements "Text Editor" and put the Button element in middle.Check this image: http://prntscr.com/r89a2jBest Regards,PenciDesign Viswanath Reddy where to edit social sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2020 at 1:18pm   2 Most recent comment from PenciDesign:Hi,You can change it via Customize > Social Media Options.Let blank any social media icon you want to hide.Best Regards,PenciDesign