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Public Tickets

allenwei812 link in mobile view not goodClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2020 at 2:51am   4 Most recent comment from PenciDesign:Hi,If we do that, all your text on mobile will look bad because it apply for other text alsoBest Regards,PenciDesign Carissadunphy Ad on top of aiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2020 at 2:50am   2 Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support for display ads there.Best Regards,PenciDesign Oliver slider pics blurryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2020 at 1:43am   11 Most recent comment from Oliver :Hi, yes didn't watch the video correctly. Done it and it is working. Also noticed that one guy to add adsense enables minify. Disabled and working very well. Sorry about the confusion & bothering ... immaggienation1 tem Purchase Code: 8ab05ff6-b3a1-4f61-bc80-45e5c34d4e43Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2020 at 4:24pm   5 Most recent comment from immaggienation1:Oh, that's good to know! :) I was wondering about that, too, actually. Many thanks! Michal Holzberg theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2020 at 3:57pm   4 Most recent comment from PenciDesign:Hi,If you're using child theme - it's the same - just need delete parent theme - don't delete child theme.After upload latest version of parent theme - let activate child theme again.Be ... Digitalunicorn1 CustomizingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2020 at 3:49pm   2 Most recent comment from PenciDesign:Hi,Answered in another ticket.No need to create multiple other tickets if you asked us in a ticket.Best Regards,PenciDesign mamacaramel Penci Latest Posts Widget in ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2020 at 11:52am   5 Most recent comment from mamacaramel:Hi,ok, thank you a lot.Best regardsCarmen  akash4435 Change the load more post GIF iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2020 at 6:48am   8 Most recent comment from PenciDesign:Hi @Prince, Please create a new ticket and we will check it help you. Don't put reply to tickets of other people because they will get notice email from your reply.Best Regards,PenciDesign tudor_deleanu Comment formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 10:10am   4 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: #respond textarea, #respond input[type="text"], #respond input[type="email"]{ border-color: #a67c52; } #respond .form-submit ... meetec Hide email from profileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 10:03am   2 Most recent comment from PenciDesign:Hi,Please go to Customize > Single Post Options > and un-check on "Show Email Icon of Author on Author Box"Best Regards,PenciDesign Oliver multisiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 9:59am   2 Most recent comment from PenciDesign:Hi,It doesn't affect. But you should backup your site first before create multiple sites because sometime it can make all your data gone on main site.Also, if you continue will use this theme on ... ccannes Post Photos not diplayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 9:57am   2 Most recent comment from PenciDesign:Hi,I can see it displayed fine: http://prntscr.com/r5ljezIt seems you've figured out about this.Best Regards,PenciDesign allenwei812 slider style 20 pic ratioClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 9:53am   13 Most recent comment from PenciDesign:Hi,If so, please try add more this code to Customize > Custom CSS to do that: .featured-style-4 .penci-owl-carousel .penci-image-holder:before { height: auto; padding-top: 75%; } Best Regards, ... invinnieveritas updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 9:51am   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as ... idjon update the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 8:45am   5 Most recent comment from idjon:Hi!I'll wait :)Best Regards,Alexandr