Public Tickets
LillaGreen
Register of New Users for Woocommerce CustomersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 14, 2023 at 1:51am
14
Most recent comment from PenciDesign Supporter:Hi,1. The current version of Solead doesn't support email verification when completed registration,2. This error doesn't appear on my testing site, so I still currently check all the plugins ...
LillaGreen
Coupon on Checkout After Full BackupClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 14, 2023 at 1:20am
2
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:
.woocommerce .blockUI.blockOverlay {
display: none !important;}Regards,PenciDesign.
Emily Tallman
Disabling infinite scrollClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 10:11pm
11
Most recent comment from Emily Tallman:So far, the infinite scroll hasn't enabled itself again. But I'll let you know if it happens again. Thanks.
LillaGreen
CPU 90+ / shop and products doesn't openClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 3:37pm
3
Most recent comment from LillaGreen:You can close this ticket. thank you
mcplthemeforestuser
Breadcrumbs display control for single/individual blog postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 12:44pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings: turn on the "Disable Breadcrumb" option.Regards,PenciDesign.
mcplthemeforestuser
Soledad Header - Hamburger MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 12:24pm
3
Most recent comment from mcplthemeforestuser:Thank you it was helpful
Dan Chiolan
Mobile Footer Not CenteredClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 2:29am
2
Most recent comment from PenciDesign Supporter:Hi,I've edited the footer block with the Elementor Page Builder.Please clear your browser's cache and then recheck.Regards,PenciDesign.
digitaldudesbe
WPBakery / ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 1:01am
23
Most recent comment from PenciDesign Supporter:Hi,The latest version of WPBakery Page Builder is 7.1, version 7.2 has still not been released.You can check it here: https://codecanyon.net/item/wpbakery-page-builder-for-wordpress/242431Regards,Penc ...
LillaGreen
Payment Section Disabled after entering Coupon codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 5:31pm
18
Most recent comment from LillaGreen:You can close this Ticket as I had to make a complete Backup from the 7th of November as the issues were enormous after "the small changes".
LillaGreen
How to make the all the images in my blog posts not clickable?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 11:03am
11
Most recent comment from LillaGreen:thank you!
LillaGreen
Support IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 11:02am
5
Most recent comment from LillaGreen:ok, you can close this ticket, thank you
LillaGreen
Excluding Elementro Elements from Table of Content LinstingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 11:02am
5
Most recent comment from LillaGreen:ok, thank you
Samy
live-preview error message + no access to import demosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 7:02am
14
Most recent comment from PenciDesign Supporter:Hi,To troubleshoot this, please disable all plugins (except for the ones that come with the Soledad theme) and then reactivate them one by one. This will help you identify which plugin is causing the ...
LillaGreen
Font Footer MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 5:42am
3
Most recent comment from LillaGreen:Thank you! it works :)
LillaGreen
Warning: Undefined array key "post_ID" in /home/lillagre/lillagreen.com/wp-content/plugins/simple-preview/simple-preview.php on line 106Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 11, 2023 at 12:25pm
3
Most recent comment from LillaGreen:You can close the ticket, thank you