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Public Tickets

marcin adsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 3:42pm   6 Most recent comment from PenciDesign Supporter:Hi,The Soledad theme is already displaying this code on the front-end, but Google still hasn't delivered the banner ads content to this position. Please wait a few hours and then check again.Rega ... sprysparrow Required Plug insClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 1:44am   2 Most recent comment from PenciDesign Supporter:Hi,1. You can delete the Elementor if your site doesn't build any content with this plugin,2. Some demos were built with the Elementor Page Builder, so this plugin is listed in the required plugi ... Arturo AR Import Demo DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 12:58am   3 Most recent comment from Arturo AR:Hi,I was reading some articles in this Forum and I uninstalled the Penci Soledad Demo Importer plugin and reinstalled it and finally the content of the "Zero Waste" template appeared. I was already a ... Erik Get rid of unwanted element and reorder informationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 12:47am   2 Most recent comment from PenciDesign Supporter:Hi,If your page was created with the Elementor Page Builder, you can fix this issue by going to the query settings → turn on the "Avoid Duplicates" option:Regards,PenciDesign. sprysparrow Current Theme PHP VersionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 12:32am   2 Most recent comment from PenciDesign Supporter:Hi,The Soledad theme is compatible with the latest version of PHP, but I recommend using PHP 8.0 for optimal compatibility with all plugins.Regards,PenciDesign. marcin mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2024 at 4:04pm   4 Most recent comment from PenciDesign Supporter:Hi,This feature will be released in the Soledad version 8.4.7. Maybe available end of Mar.Regards,PenciDesign. hornomx Gutenberg compatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2024 at 10:07am   2 Most recent comment from PenciDesign Supporter:Hi,You can use the Soledad theme without the Elementor Page Builder plugin.Regards,PenciDesign. marcin widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2024 at 10:05am   5 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. marcin advertrClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2024 at 3:35pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Ad Manager → Single Posts: remove all the ads code in this section.Regards,PenciDesign. nicolauspaus why can't the theme I installed be similar to the one in the demo?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2024 at 10:34am   6 Most recent comment from PenciDesign Supporter:Hi,Following your question, please read the document details at this link: https://elementor.com/help/set-flexbox-container-size-behavior/Regards,PenciDesign. mswhd Elementor Pro Activate = Header disappears?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 5:07pm   4 Most recent comment from PenciDesign Supporter:Hi,I've edited your site, the problem is that you've set the Footer with the Elementor Theme Builder, so the theme template can't work properly.If you want to build the custom header/fo ... taptapcostumes Layout loading problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 12:45pm   9 Most recent comment from PenciDesign Supporter:Hi,I'll try to resolve this case before the 29th of February.Regards,PenciDesign. hindikush Switch to Open Sans Font Site-WideClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 9:59am   2 Most recent comment from PenciDesign Supporter:Hi,Yes. Please go to Appearance → Customize → General → Typography: change the font family option panel.Regards,PenciDesign. Tzahi Ganon A configuration problem in Google Chrome when browsing from a mobile phoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 9:49am   2 Most recent comment from PenciDesign Supporter:Hi,Can you send me the screenshot of these issues?Regards,PenciDesign. GuanRu Peng MegaMenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 9:45am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation .penci-megamenu .post-mega-title {    text-align: left;}Regards,PenciDesign.