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Public Tickets

Emily Tallman Mobile Menu Footer Copyright TextClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 16, 2023 at 6:45am   3 Most recent comment from Emily Tallman:That's where it was hiding! Thank you so much, resolved! rwh201359 broken themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 16, 2023 at 3:29am   4 Most recent comment from PenciDesign:Hi,I can't login to your admin page by using the information you provided.Please check it again and make sure you sent me the account to I can login to this page:https://menszoom.com/wp-login.php ... laugher Color settingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 16, 2023 at 1:43am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Colors: change all the post layout elements in this section.Regards,PenciDesign. laugher Cache 404Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 16, 2023 at 1:40am   24 Most recent comment from PenciDesign Supporter:Hi,Maybe Google still cache the old CSS files.Please try to check again after 5-7 days.Regards,PenciDesign. LillaGreen Syntax Error SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 16, 2023 at 1:39am   16 Most recent comment from PenciDesign Supporter:Hi,As I wrote in a previous reply: you should create a staging site and then send me the WordPress admin account. I need to check and debug all the plugins you've installed and update directly to ... LillaGreen Pagination on Ajax Product Tab on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 16, 2023 at 1:37am   14 Most recent comment from PenciDesign Supporter:Hi,I think you should create a staging site and then send me the WordPress admin account. I need to check and debug all the plugins you've installed.Regards,PenciDesign. LillaGreen Product Images Gallery StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 15, 2023 at 6:30am   3 Most recent comment from LillaGreen:yes, you were right! beupset Conflict with Elementor?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:31pm   2 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... LillaGreen Elementro Pro CompatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 11:54am   5 Most recent comment from LillaGreen:Ok, Thank you :) kittusiva The header menu is not loading properly.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:48am   5 Most recent comment from kittusiva:I have seen the website now - My website too fast, Thank you for helppping me. Dan Chiolan Unable to change title font size on Penci Featured CatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:20am   2 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... brihayes101 Theme colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:18am   4 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Widgets: drag and drop the ".Soledad About Me" widget into the "Main Sidebar" area,2. Go to dashboard → Settings → General: change the site informat ... LillaGreen Register of New Users for Woocommerce CustomersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 1:51am   14 Most recent comment from PenciDesign Supporter:Hi,1. The current version of Solead doesn't support email verification when completed registration,2. This error doesn't appear on my testing site, so I still currently check all the plugins ... LillaGreen Coupon on Checkout After Full BackupClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 1:20am   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: .woocommerce .blockUI.blockOverlay { display: none !important;}Regards,PenciDesign. Emily Tallman Disabling infinite scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 10:11pm   11 Most recent comment from Emily Tallman:So far, the infinite scroll hasn't enabled itself again. But I'll let you know if it happens again. Thanks.