Public Tickets
LillaGreen
Email to Customer "Your order..."Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2023 at 7:43am
3
Most recent comment from LillaGreen:Thank you, I will have a look :)
rdspencer
Cant seem to find how to activate a demo siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2023 at 5:53am
2
Most recent comment from PenciDesign Supporter:Hi,1. Please follow the document at this link to understand how to import and config the demo: https://soledad.pencidesign.net/soledad-document/#import-demo2. If you can't import it, please prov ...
jonathaneesk
Catergory TemplateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2023 at 5:49am
2
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
imabeeinmybonnet Paula
Format for Taxonomy in Post Template Different FormatClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 19, 2023 at 11:36am
8
Most recent comment from imabeeinmybonnet Paula:Hi,Thank you so much, will try it out!
halimabarry
Search and filterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 18, 2023 at 10:42pm
4
Most recent comment from PenciDesign Supporter:Hi,1. You can create a custom template for the custom post type by going to Post Template and then editing it with the Elementor,2. Select the template you've created by going to Appearance → C ...
LillaGreen
Coupon on Checkout not working properly agter adding the cssClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 18, 2023 at 5:33am
4
Most recent comment from LillaGreen:Please let me know the steps of the debug and everything you do on the staging site as well. I need to follow up all the changes - Thank you!
sebastianglobai
It appears that the license is associated with another domain.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 18, 2023 at 1:44am
3
Most recent comment from PenciDesign Supporter:Hi,
I have revoked this license. Please register it on the new domain.
In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ...
LillaGreen
Disable the followingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 3:15pm
3
Most recent comment from LillaGreen:it worked out, Thank you :)
LillaGreen
Disabling Lazy loading for Cart and Checkout PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 2:24pm
15
Most recent comment from LillaGreen:ok, thank you
mcplthemeforestuser
Social icons display curation and hidingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 10:51am
5
Most recent comment from mcplthemeforestuser:Sorry didn't check in detail , thank you !! got it
Lukasz Ropczynski
Displaying posts - two changesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 10:05am
3
Most recent comment from Lukasz Ropczynski:Thank you. I managed to change that.
lake_house
Site get stuck when loginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 9:33am
2
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
Jan
"About the Author" text above the imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 1:40am
13
Most recent comment from PenciDesign Supporter:Hi,Can you send me the screenshot of this area?Regards,PenciDesign.
Steffanie
Search box inlineClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2023 at 4:18pm
3
Most recent comment from Steffanie:Thanks, issue solved :-)
LillaGreen
How to dicable the followingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2023 at 12:43pm
5
Most recent comment from LillaGreen:Thank you!