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Public Tickets

d2bee Private post are not visible on Hp to administratorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 23, 2023 at 12:49pm   8 Most recent comment from PenciDesign Supporter:Hi,I'll update this ticket when the update with this feature is ready.Regards,PenciDesign. linhoday Google AdsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2023 at 10:20am   2 Most recent comment from PenciDesign Supporter:Hi,You can manage all the ad locations of the Soledad theme by going to dashboard → Soledad → Ads Manager.If you want to add the AdSense code to the sidebar, please go to Appearance → Widget: dr ... abshatravels1 Invalid purchase code. Please check it again.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2023 at 10:04am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. alabibusayo16 Elementor not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2023 at 1:14am   2 Most recent comment from PenciDesign Supporter:Hi,Please make sure you've updated the Soledad theme to the latest version (v8.3.8) and then check again.Regards,PenciDesign. grupolobe Images not foundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2023 at 6:32pm   4 Most recent comment from grupolobe:Thank you. It is ok now.Regards, Baha SOME IMPORTANT ISSUESClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2023 at 5:52pm   25 Most recent comment from PenciDesign Supporter:Hi,You can request a refund by following this link: https://themeforest.net/refund_requests/newMy leader will check and respond via email.Regards,PenciDesign. laugher Container widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2023 at 5:46pm   4 Most recent comment from PenciDesign Supporter:Hi,The CSS code you've sent is working properly and related to the responsive mode.What's wrong on your site?Regards,PenciDesign. PaxosMagazine Text To SpeeckClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2023 at 8:41am   23 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, there is no way to import the custom voices to the Google Text To Speech API.Regards,PenciDesign. lake_house Image to upload for editorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2023 at 4:44am   2 Most recent comment from PenciDesign Supporter:Hi, 1. You cannot display the featured image on the page you have built using the Elementor Full Width template. 2. Please edit the homepage using the Elementor Page Builder. Insert the Image element ... silaspaul websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2023 at 1:36am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Install Plugins: install the Penci Front-end Submission then follow the document at this link:  https://soledad.pencidesign.net/soledad-document/#frontend-submissionRegar ... uneven_year943 Cookie pop upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2023 at 6:58am   8 Most recent comment from PenciDesign Supporter:Hi,I've checked your site but haven't found any cookies notice banner:Regards,PenciDesign. Krystian Problem with black slider "Pencil Gallery Image"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2023 at 1:28am   24 Most recent comment from PenciDesign Supporter:Hi,At this time, please go to Appearance → Customize → Single Posts → General: turn off the "Enable Font Sizes Changer" option.We'll fix this issue in the next theme update (maybe release t ... Boogiman1 table of contents active linkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2023 at 3:22pm   2 Most recent comment from PenciDesign Supporter:Hi,Please send me your post URL.Regards,PenciDesign. Bealcovschi category problemClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 19, 2023 at 9:37am   7 Most recent comment from Bealcovschi:Thank you,Now i understand,  i selected category from Build querygreate reply!Have a nice day PkaSlaTv Social Media Sharing iConsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2023 at 2:17am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Colors → Social Color: change the color at this option.Regards,PenciDesign.