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Public Tickets

PkaSlaTv PopupClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 8:32am   2 Most recent comment from PenciDesign Supporter:Hi,This is an issue of the cache plugin. Please clear all the Critical CSS caches, site caches, and Cloudflare Cache, then check again.Regards,PenciDesign. PkaSlaTv Social Media IconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 8:27am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    .penci-social-colored ul.footer-socials li a i {   � ... brendahanson92 Remove Bookmark on Meta DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 4:15am   3 Most recent comment from brendahanson92:I was still interested in using it though. I just dont want it to automatically be there when I use meta data on a post. It's alright though. I deleted it nguyentam626 postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 3:51am   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document detail at this link: https://www.wpbeginner.com/glossary/category/Regards,PenciDesign. kmantila Slow Mobile Page SpeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 1:36am   6 Most recent comment from PenciDesign:Thank you so much.Can you do that for us now? We still didn’t see the rating change…Best Regards,PenciDesign jpinheiro BannerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2023 at 3:37pm   2 Most recent comment from PenciDesign Supporter:Hi,Please edit the homepage with the Elementor, then insert the banner via the Image element.Regards,PenciDesign. Lella 404 Error pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2023 at 3:30pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body.error404 .penci-header-wrap, body.error404 .penci-footer-social-media, body.error404 #widget-ar ... Nuno Bexiga Change Style Font colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2023 at 1:31pm   3 Most recent comment from Nuno Bexiga:Thank you so much.You can close this ticket.I wish you a great week.NB okuryazarkitaplar1 Tema üzerindeki katıl / abone ol düğmesiClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 10, 2023 at 1:37am   4 Most recent comment from PenciDesign Supporter:Hi,If you want to add this feature to your site, you need to install the Membership plugin: https://wordpress.org/plugins/ultimate-member/Regards,PenciDesign. abbygailverdejo Transfer license to another domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2023 at 12:29am   2 Most recent comment from PenciDesign Supporter:Hi,Yes. Please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain. Regards,PenciDesign. RohittSingh Customise Contributor Admin TabClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2023 at 5:42pm   3 Most recent comment from RohittSingh:Hi,Thanks for sharing. I have worked on it as per my requirement. Kevin The page couldn't be eddedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2023 at 4:56pm   2 Most recent comment from PenciDesign Supporter:Hi,Please update Soledad to the latest version (v8.3.8) and then check again OR go to dashboard → Elenentor → Settings → Features: disable the following features: - Global Style GuideSave change ... Jared Everett The theme is not loading on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2023 at 4:39pm   4 Most recent comment from PenciDesign Supporter:Hi,I can't access your site, please try to disable the Penci Soledad Optimizer plugin, clear all the cache, and then check again.Regards,PenciDesign. Fjura Propose new featureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2023 at 12:33pm   6 Most recent comment from PenciDesign Supporter:Hi @littlepellizza,We'll check and add more sorting options in the future theme update.Regards,PenciDesign. Belen Otero Penci Instagram feed not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2023 at 12:29pm   3 Most recent comment from Belen Otero:I just had to reconnect Instagram and it worked ok.Thanks!!