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Public Tickets

Jan Back to the top buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2023 at 8:58am   3 Most recent comment from Jan:Got it, thank you.You can close the ticket.Jan PkaSlaTv Desktop - Home page isn't loading properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2023 at 8:07am   4 Most recent comment from PenciDesign Supporter:Hi,If you want the popup image to show faster, please consider uploading the image file type (JPG,PNG,GIF,JPEG) instead of the SVG format.Regards,PenciDesign. Lukasz Ropczynski Drag to Focus CropClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2023 at 1:37am   8 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Media → Library: select the photo you want to set the focus on this page.Regards,PenciDesign. PaxosMagazine Api Key immagineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2023 at 10:37am   2 Most recent comment from PenciDesign Supporter:Hi,This is an issue with the OpenAI image engine, you can find the solution at their forum by visiting this link: https://community.openai.com/t/dall-e-2-api-issue-billing-hard-limit-has-been-reached/ ... Marina747 Amazon Secret keyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2023 at 10:34am   2 Most recent comment from PenciDesign Supporter:Hi,The Soledad theme doesn't include any feature that needs the Amazon Secret key, so you should check it in all the plugins you've installed.Regards,PenciDesign. Lukasz Ropczynski Double-displayed comment boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2023 at 9:37am   2 Most recent comment from Lukasz Ropczynski:I solved the problem. The problem was caused by the Litespeed Cache plugin and ESI enabled. Jan Issues with the new versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2023 at 8:33am   7 Most recent comment from Jan:Hi and thank you for your help. You can close the ticket now.Jan pbourelly Bourelly Feature Image not shown on top of pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2023 at 1:20am   7 Most recent comment from pbourelly Bourelly:The problem is that the feature image set in the theme is no longer displayed.To solve the issue, I set the image within Elementor.It is not possible that when the theme or Elementor change, we need s ... Lukasz Ropczynski Problem with Spectra plugin - table of contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2023 at 1:17am   13 Most recent comment from PenciDesign Supporter:Hi,Thank you for informing me about this.Regards,PenciDesign. Lukasz Ropczynski Final tweaks before launching the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2023 at 9:43pm   5 Most recent comment from Lukasz Ropczynski:Thank you. You can close this thread. Everything works well. Lukasz Ropczynski The website broke while changing the domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2023 at 7:28pm   8 Most recent comment from Lukasz Ropczynski:Already fixed. Export settings from the development version to the final version. discussingfilm Lazy LoadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2023 at 4:38pm   2 Most recent comment from PenciDesign Supporter:Hi,Please add this CSS class name to the exclude list: pc-singlep-imgRegards,PenciDesign. Stefan Hoffmeister Single Post - Social Share Widget invisibleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2023 at 4:19pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Logo & Header → General → Add Custom Code Inside tag: add the following code: Clear all the site caches, browser caches and check again.Regards,Pen ... Rameshwor Dahal Show updated dateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2023 at 12:37pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings: turn on the "Display Modified Date Replace with Published Date" option.Regards,PenciDesign. necatikekecoglu58 I want to remove license key in this web languageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2023 at 9:09am   2 Most recent comment from PenciDesign:Hi,You can do that for yourself by go to website: https://www.uykublogu.com/ > login to your admin page > go to Dashboard > Soledad > Theme License > and click on the button "Revoke License" there.B ...