Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

laugher Primary menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2023 at 3:42pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Main Bar & Primary Menus → turn on the "Disable Sticky Main Bar When Scroll Down" option.Regards,PenciDesign. Jan Demo is not availableClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2023 at 1:14pm   2 Most recent comment from Jan:Hi, I figured it out. :)Thank youJan Lukasz Ropczynski Post's view countClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2023 at 7:19am   3 Most recent comment from Lukasz Ropczynski:Thank you. I turned it on and it started working fine! Jan Rounded bullet points in the listClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2023 at 6:43am   5 Most recent comment from Jan:Thank you, You can close the ticket now.Jan gamesmag Error messageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2023 at 5:37am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, Soledad theme doesn't use the "elementor/widgets/widgets_registered" hook. Maybe this comes from one of your installed plugins.I've updated all the plugins to ... LINZZ Querys most viewedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2023 at 2:41am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing most reads in the last 24 hours.You should install the WordPress Popular Posts plugin and follow the document at this link ... laugher canonicalize home page paginationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2023 at 2:20am   8 Most recent comment from PenciDesign Supporter:Hi,Do you mean you want to remove all the pagination page numbers on the homepage?You should insert this code either into the functions.php file of the child theme or by using the CodeSnippet plugin a ... mazzocchiandrea Slider on FirefoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 8:52pm   8 Most recent comment from PenciDesign Supporter:Hi,You're currently using the oversized screen resolutions. If you want the slider image fit to your screen, you need to upload an image that has a similar ratio.Regards,PenciDesign. soumitroroy Regarding Page speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 8:39pm   2 Most recent comment from PenciDesign Supporter:Hi,About the pagespeed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. paulotravels Issue with HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 5:21pm   4 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've selected the wrong page template for the homepage.I'll configure it for your site.Please check.Regards,PenciDesign. Fred Disable Comment Counts on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 5:08pm   4 Most recent comment from PenciDesign Supporter:Hi,Please edit the home page with the Elementor Page Builder then modify the settings like the video tutorial below:Regards,PenciDesign. nancy026 LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 4:16pm   2 Most recent comment from PenciDesign Supporter:Hi,I'll close this ticket because this is duplicate content.Regards,PenciDesign. René I must have replaced the cover with another one, how do I do it, it now shows the wrong oneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 12:34pm   4 Most recent comment from PenciDesign Supporter:Hi,You can change it by going to dashboard → Settings → Reading → Your homepage display.Regards,PenciDesign. kafushedi how to setup countdownClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 12:02pm   2 Most recent comment from PenciDesign Supporter:Hi,Maybe you've entered the wrong value on the countdown value.Please edit like the screenshot below:Regards,PenciDesign. Lukasz Ropczynski The appearance of the post category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 6:33am   3 Most recent comment from Lukasz Ropczynski:Thank you very much. I managed to make changes.