Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Jonathan How do I add the background overlay from slider on featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 6, 2023 at 2:32am   5 Most recent comment from PenciDesign Supporter:Hi,Thank you for your information.Regards,PenciDesign. laugher 404 fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 6, 2023 at 2:10am   5 Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by clicking the Clear Critical CSS cache button.Please clear all the browser caches and check again.Regards,PenciDesign. Joyce Title Crowded Together on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 6, 2023 at 12:58am   15 Most recent comment from PenciDesign Supporter:Hi,This is a plugin compatible with Jetpack Boots and Penci Shortcode & Performance plugin.Both of these plugins contain some similar features, so you need to disable one of them to make your site wor ... Jonathan load more posts cycling without loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 7, 2023 at 5:12pm   10 Most recent comment from Jonathan:The problem seems to be solved. Thank you very much for your help! vladimirsnap Can't find themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2023 at 7:22pm   2 Most recent comment from PenciDesign Supporter:Hi,Please check this demo by going to Appearance → Import Demo Data.Regards,PenciDesign. bavnild How do I replace the brown color of icons with my own colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2023 at 1:05pm   2 Most recent comment from PenciDesign Supporter:Hi,Please edit this page with the Elementor Page Builder then change the color for each element.Regards,PenciDesign. Lukasz Ropczynski Problem with itemListElement in Google Search ConsoleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2023 at 11:11am   2 Most recent comment from PenciDesign Supporter:Hi,This content was generated by the Yoast SEO plugin, please read the document at this link to understand how to resolve this issue: https://yoast.com/help/google-search-console-breadcrumb-schema-rep ... René how to turn off sticky headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2023 at 9:15am   11 Most recent comment from René:that's it :-) thanks Morgane Charlier Social Icons on footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2023 at 4:39am   3 Most recent comment from Morgane Charlier:It worked, thanks a lot for your help! René where do I change the background color from blue to white on mobile it is ok on PCClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2023 at 1:24am   2 Most recent comment from PenciDesign Supporter:Hi,Your header was built with the Penci Header Builder, so please go to dashboard → Header Builder: click "Edit with the Penci Header Builder" then start to change the background color on this page. ... Morgane Charlier Penci Grid ItemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2023 at 12:44am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support this feature.Regards,PenciDesign. murilor7 penci latest postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2023 at 12:43am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Like Post & Social Share: You can change the social share items in this section.Regards,PenciDesign. Lella PHP versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2023 at 5:01pm   2 Most recent comment from PenciDesign Supporter:Hi,You should upgrade the PHP version to 8.0Regards,PenciDesign. René How to switch from thisClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2023 at 4:55pm   9 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account.I'll log in and try to help you config it.Regards,PenciDesign. René I would like to have my logo moved to the left, how do I do that? kind regards RenèClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2023 at 12:18am   8 Most recent comment from PenciDesign Supporter:Hi,I don't know the exact time but we'll improve it as soon as possible.Regards,PenciDesign.