Public Tickets
brendahanson92
Updating Elementor broke my siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 2:30pm
13
Most recent comment from PenciDesign Supporter:Hi,About the update notice, please try to check again later.Regards,PenciDesign.
trieuman
How to Align Center Product CategoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 9:43am
9
Most recent comment from trieuman:Hi PenciDesign,I understood!Thanks very much for your great support!
datayura
Elementor doesn't edit pages since its last updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 6:02am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard → Elenentor → Settings → Features: disable the following features:
- Global Style Guide
- Nested Elements
- Flexbox Container
- Grid Container
Save changes and check a ...
littlepellizza
update 8.0.09Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 6:00am
312
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (min-width: 961px) { .sticky-wrapper:not(.is-sticky) #navigation .show-sear ...
jackt79
Problem activating licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 3:48am
2
Most recent comment from PenciDesign Supporter:Hi,I've activated the license for your site,Please clear all the browser caches and check again.Regards,PenciDesign.
Walter
How to create page with list of images (THAT DONT LINK TO A POST!) and text on the right columnClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 2, 2023 at 1:58am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot of your request, I'll check and then send you a quick guide.Regards,PenciDesign.
Iman
home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 12:41am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard → Elenentor → Settings → Features: disable the following features:
- Global Style Guide
- Nested Elements
- Flexbox Container
- Grid Container
Save changes and check a ...
Fjura
Bold hyperlinksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 4:15pm
5
Most recent comment from Fjura:worked great, thank you
Harsh
Elementor Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 7:31am
3
Most recent comment from Harsh:Yes this worked. Thanks for the help!
Shiken
Featured image not showing on FBClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 7:06am
2
Most recent comment from PenciDesign Supporter:Hi,About this issue, please read the document detail at this link: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesign.
Glodi Lundaya Badibanga
Sign/log in not showing on mobile/ tabletClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 1, 2023 at 4:13am
10
Most recent comment from Glodi Lundaya Badibanga:never mind I found it.
sonalikarancherry
RSS Feed - ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 12:52am
10
Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check it.Regards,PenciDesign.
yuyao
soledad Category Overlay styleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 12:50am
4
Most recent comment from PenciDesign Supporter:Hi,Let's follow the guide I've written in the previous comment.Regards,PenciDesign.
ommeringd
License RevokeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 12:49am
5
Most recent comment from PenciDesign Supporter:Hi @xandeitos,Please send me the purchase code to [email protected],PenciDesign.
brendahanson92
Replacing Featured Image with Featured VideoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 2:09am
3
Most recent comment from brendahanson92:I found a good plugin. you can close this