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Public Tickets

mohammed zuhaid I can't customise my main bar menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2023 at 12:43am   2 Most recent comment from PenciDesign Supporter:Hi,1. You can customize the menu style by going to Appearance → Customize → Logo & Header → Main Bar & Primary Menu.2. If you want to modify the menu items, please go to Appearance → Menus,3. ... rededescubra PingbackClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2023 at 12:40am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Settings → Discussion: uncheck the "Allow link notifications from other blogs (pingbacks and trackbacks) on new posts" option.Regards,PenciDesign. grandadmiral Page is not picking up posts marked for PenciBlockClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 7, 2023 at 4:36am   8 Most recent comment from PenciDesign Supporter:Hi,I've updated your site, all the posts showing on the PenciBlock are now similar to the WordPress dashboard listing: https://imgur.com/a/KHusGbVPlease clear all the browser caches and check aga ... Nick_Si Category posts inside tabs?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 27, 2023 at 1:26pm   8 Most recent comment from Nick_Si:Ah nevermind, for some reason i had to make wpml to search for extra strings that were not showing in the strings list. Problem solved! Thanks René how do i replace these photos with my ownClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 27, 2023 at 12:53pm   2 Most recent comment from PenciDesign Supporter:Hi, Please edit your page with the Elementor Page Builder, the modify all the image/content on this page. You can watch the video document below: Regards,PenciDesign. bavnild How do I replace these photos with my own? and how do I see the answers to all my letters to you??Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 27, 2023 at 12:51pm   3 Most recent comment from PenciDesign Supporter:Hi,Please edit your page with the Elementor Page Builder, the modify all the image/content on this page.You can watch the video document below:Regards,PenciDesign. uneven_year943 Not responsiveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 26, 2023 at 9:10am   15 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. Fjura Floating sharing buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 26, 2023 at 9:03am   9 Most recent comment from PenciDesign Supporter:Hi,I've checked your site again, this is an error in the server configuration.Please follow the document at this link to understand how to resolved it: https://crunchify.com/how-to-fix-access-co ... Art Miramar Problem with ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 26, 2023 at 12:58am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard → Elenentor → Settings → Features: disable the following features: - Global Style Guide - Nested Elements - Flexbox Container - Grid Container Save changes and check a ... Walter PenNews, Edit Category SidebarsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 26, 2023 at 12:57am   3 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Posts → Categories: click "Edit" on the category you want to change the layout then customize like the screenshot below:Regards,PenciDesign. johnzic Search icon not showing on headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2023 at 11:51pm   21 Most recent comment from johnzic:hi i fixed that too. just close this ticket, it is all working. if anything comes up i will start a separate ticket. thank you for all your help. My Anh How I can use the themes for another domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2023 at 4:52pm   4 Most recent comment from PenciDesign Supporter:Hi @depoiscafe,Please create a new ticket with your license code, I'll check and help you.Regards,PenciDesign. Stefan Hoffmeister Disable creating Pagination ArchivesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2023 at 4:03pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard SEOPress → Titles & metas → Advanced → noindex on paginated archives and check the box: Add a meta robots “noindex” for all paginated pages of the archives.Regards, ... Fjura Spacing on tagsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2023 at 11:34am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-category-description > div {    margin-bottom: 20px;}Regards,PenciDesign. kmantila spinning wheelClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2023 at 11:07am   15 Most recent comment from kmantila:Hi,Thanks for the reply.We have two Mac laptops here and it's happening on both laptops. FYI - When I scroll using the  the scroll bar there's not a problem. The problem is happening when ...