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Public Tickets

Barış Post Read Progress BaarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2023 at 3:12pm   2 Most recent comment from PenciDesign Supporter:Hi,We'll add this feature in the future theme update, please wait for an update.Regards,PenciDesign. Harsh php versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2023 at 12:25am   4 Most recent comment from PenciDesign Supporter:Hi,You should select PHP 8.0Regards,PenciDesign. Mannenmedia More articles on frontpageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2023 at 3:26am   2 Most recent comment from PenciDesign Supporter:Hi,Following your request, you should build your homepage with the Elementor Page Builder plugin, insert the Penci Latest Posts element and choose Page Navigation style for each block.You can watch th ... Alice About Vafpress Post Formats UIClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2023 at 3:23am   2 Most recent comment from PenciDesign Supporter:Hi, This is an option plugin that helps you add extra content to the post format. If you don't want to show the custom post format content, you don't need to install this plugin. Regards,Pen ... grzegorz18 GA4Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2023 at 3:21am   4 Most recent comment from PenciDesign:Hi,We included it already inside the codes - check the image below:But, it requires you to put Google Anlytics Code at the header. So, please add your google analytics code to Customize > Logo & Heade ... pakgondal Request for Assistance with Soledad Premium Theme Demo Import and Menu NavigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2023 at 1:30pm   4 Most recent comment from PenciDesign:Hi,You can import blocks/templates from our Cloud Blocks/Templates Library and combine it as you want.Please check more on the documentation for Soledad theme hereBest Regards,PenciDesign Olaf Jahns shortcode dateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2023 at 11:47am   5 Most recent comment from Olaf Jahns:Thank you, problem fixed. gouravsonu91 Elemntor Pro is not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2023 at 9:43am   2 Most recent comment from PenciDesign:Hi, Thank you for purchasing our theme.There is no theme that can be included in the Elementor Pro version because the author of Elementor doesn't allow it.If you want to use Pro elements from El ... Alice Delete unused itemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2023 at 4:40am   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, you can't remove these elements. We will consider to adding options to disable there items in the future updates. Regards,PenciDesign. Clement Akomea Soledad main menu and top menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2023 at 8:01pm   3 Most recent comment from Clement Akomea:Sorted. Thanks Jan Instagram issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2023 at 4:43am   11 Most recent comment from kt811022:Issue solved! mdogano .Soledad Recent Posts WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2023 at 1:51am   28 Most recent comment from PenciDesign Supporter:Hi,At this time, if you want to show the Twitter Feed on your site, please try to go to this URL: https://publish.twitter.com, get the code, and paste it into the HTML widget.Regards,PenciDesign. DavidBannister Help to create headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2023 at 1:48am   7 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Header Builder → General Header Builder for All Pages: select you've created at this option.Regards,PenciDesign. Harsh Mobile Sidebar not responsiveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2023 at 1:05am   4 Most recent comment from PenciDesign Supporter:Hi,Please avoid replying with duplicate content across multiple tickets. We will review and respond to it within a single ticket only.Regards,PenciDesign. imalgo Bugs on add to cart and clicking Cart buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2023 at 9:47am   5 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.