Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

linhoday word link's colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2023 at 7:28am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Colors → Color for Links: change the link color at this option.Regards,PenciDesign. therim Pop up promoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2023 at 3:31am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. Anisheltho Google LoginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2023 at 12:56am   2 Most recent comment from PenciDesign Supporter:Hi, Please install the Nextend Social Login and Register plugin & follow the document at this link: https://wordpress.org/plugins/nextend-facebook-connect/ Regards,PenciDesign. Stefan Hoffmeister Load More / Infinite Scroll - Browser ProblemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 24, 2023 at 5:34pm   2 Most recent comment from PenciDesign Supporter:Hi,Have you installed any security plugins? The problem is that your site has blocked the Ajax request for the guest user, so all the AJAX features can't work properly.Please try to disable all p ... Belen Otero Homepage Featured Categories shown randomClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 24, 2023 at 12:50pm   15 Most recent comment from Belen Otero:Done! It's perfect now!!Thank you so much for the help!! Nuno Bexiga Change the color for a button , not only the texClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 24, 2023 at 8:25am   7 Most recent comment from Nuno Bexiga:Ok. Many thanks. I tought it could have any block or any thing to add or customize buttons . unionfabchina Website performance DClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 24, 2023 at 4:08am   2 Most recent comment from PenciDesign:Hi,To optimize your site speed, please do following this guide:https://soledad.pencidesign.net/soledad-document/#speed-optimizationIf you still get D score, let me know.Best Regards,PenciDesign donovan5 Donovan Many problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 24, 2023 at 12:19am   81 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → TopBar → Font Size → Font Size for Social Icons on Topbar: change the social font size on this option.Regards,PenciDesign. kanishkaceo penci AI plugin issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 23, 2023 at 5:05pm   4 Most recent comment from PenciDesign Supporter:Hi,This issue is related to compatibility between the PHP composer and your server's PHP version. Please downgrade the PHP version to 8.0.x and check again.Regards,PenciDesign. rededescubra Translate itemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2023 at 4:20pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Quick Text Translations: translate all the theme texts on this section.Regards,PenciDesign. er91ik Frage zu Author BoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2023 at 3:23pm   4 Most recent comment from PenciDesign:Hi,Please check more in this post:https://yoast.com/help/disable-enable-author-archives/It seems you've disable the author archive - it causes this problem.Best Regards,PenciDesign Nuno Bexiga How to edit theme file for a Javascript codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2023 at 11:26am   3 Most recent comment from Nuno Bexiga:Hello,Ok , i found it , better this way , i preffer everything in one place instead of getting stuffed with plugins for everything.try to avoid lots of.many thanks one more time for your help on this. ... jjslimm Good what to show coming soon posts??Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2023 at 5:27am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the Soledad theme doesn't include the event manager features, but you can add this by installing the Events Manager plugin at this link: https://wordpress.org/plugins/events-man ... Ha external linksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2023 at 4:22am   2 Most recent comment from PenciDesign:Hi,1/ For the menu, you need to create your own menu via Appearance > Menu > create a new menu > add menu items on the left side to your menu > scroll down and check to "Primary Menu" at the bottom.2/ ... Belen Otero Search buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2023 at 4:19pm   9 Most recent comment from Belen Otero:So perfect!!!  Thank you very much for the help :)