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Public Tickets

idovo 8.3.2 update changed Featured Cat functionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2023 at 4:57pm   8 Most recent comment from PenciDesign Supporter:Hi,We'll release the next theme update at the end of this month.Regards,PenciDesign. dillonwalsh Login RedirectClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2023 at 3:52pm   2 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't support customizing the URL after login is successful. We'll add this feature in the future theme update.Regards,PenciDesign. Jessy-Lawrence Child theme a little different from the parent theme.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2023 at 3:13pm   3 Most recent comment from Jessy-Lawrence:aaah ..ok, great! It's better!Thank you. Jessy-Lawrence Missing pages on footer links!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2023 at 10:36am   4 Most recent comment from Jessy-Lawrence:ahh it's ok now, I found it...! 2k19musicmaster SEO & website healthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2023 at 1:00am   20 Most recent comment from PenciDesign Supporter:Hi,The link lists on Google were created with the Penci Table of contents, you can change the link prefix by going to Appearance > Customize > Table of contents > Link Anchor Prefix.Regards,PenciDesig ... ncssnoopy 網站出現顯示錯誤Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2023 at 12:58am   5 Most recent comment from PenciDesign Supporter:Hi,I've config the cache plugin for your site.Please clear all the browser cache and then check again.Regards,PenciDesign. Devin Smith New Theme - make look lik 24h News ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2023 at 12:45am   4 Most recent comment from PenciDesign Supporter:Hi,Your page was built with the Elementor, so you should edit it with the Elementor and then hide the post meta on this page.You can watch the video document here:Regards,PenciDesign. koshung featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2023 at 1:00pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    .featured-area {        display: none;    }}R ... ngxtho90 Table content not show in category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2023 at 9:47am   5 Most recent comment from PenciDesign Supporter:Hi,The table of content only works with the content on the single page/post/post-type only. You can't insert it via the category or other archive pages.Regards,PenciDesign. Ravi060412 Exiting perposeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2023 at 12:49am   2 Most recent comment from PenciDesign Supporter:Hi, Check this ticket: https://pencidesign.ticksy.com/ticket/3327467/ Please don't create multiple tickets with the same content. Regards,PenciDesign. Ravi060412 Exiting perposeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2023 at 12:48am   2 Most recent comment from PenciDesign Supporter:Hi, Check this ticket: https://pencidesign.ticksy.com/ticket/3327467/ Please don't create multiple tickets with the same content. Regards,PenciDesign. Ravi060412 Please fix thatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2023 at 12:45am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've inserted the wrong code in the Customizer settings.Please go to dashboard > Soledad > Ads Manager > Header: check all the custom code you've added on this page. ... Debbie_123_2020 logo sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2023 at 8:31am   2 Most recent comment from PenciDesign Supporter:Hi,The logo size in this demo is 566x189px.Regards,PenciDesign. Mannenmedia Dark Mode white flashes?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2023 at 3:24pm   4 Most recent comment from PenciDesign Supporter:Hi,The problem is that the browser need a little time to read the cookie data and then apply the settings to the site, so the user needs to wait a few moments.We're currently researching the best ... Jason Kay issues with new updates and plug inClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2023 at 7:10am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.