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Public Tickets

verap13 Demo Import ProblemaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2023 at 3:09pm   3 Most recent comment from verap13:Thank you, solved! baristuncbilek SecurityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2023 at 2:17pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please send me the report detail of your case,2. Soledad theme follow all the code standard from WordPress. We've tested our theme with many cases and passed all the security challenges,Reg ... Jessy-Lawrence Images in the wrong section.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2023 at 1:35am   6 Most recent comment from PenciDesign Supporter:Hi,When you update the content and featured image of the post, the content on the homepage and other archive pages also applies the new change.Regards,PenciDesign. Udbye7120 Styling issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 8:16pm   5 Most recent comment from Udbye7120:ok, thanks 😊 Esther How to add extra parts on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 2:57pm   2 Most recent comment from PenciDesign Supporter:Hi,You can build it with the Penci Block and Elementor by going to dashboard > Penci Block > select the current footer block then start to edit with the Elementor Page Builder.You can read more the do ... laugher Refuse button in GDPRClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 2:50pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General  > GDPR Policy: remove all the following options:- Custom Text "Accept",- Custom Text "Read More",- Custom URL on "Read More" ButtonRegards,PenciDesig ... Steve Movement of SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 8:50am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Turn on the "Enable Sticky Sidebar" option.Regards,PenciDesign. Steve Category TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 4:23am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Category, Tag, Search, Archive Pages: turn on the "Remove "Category:" Words on Category Pages" option.Regards,PenciDesign. DFK_93 MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 2:18am   1 Most recent comment from DFK_93:Comment removed  DFK_93 Import templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 1:39am   1 Most recent comment from DFK_93:comment removed morganmosess import demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 12:40am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please go to Appearance > Menus, select the Main Menu then edit the menu item on this screen.For more information, please read the document here: https://soledad.pencidesign.net/soled ... JoanaFPFreitas White screenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2023 at 7:54pm   5 Most recent comment from JoanaFPFreitas:Hi,Thank you so much for your support!Kind regards,Joana Freitas DFK_93 Import demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2023 at 5:54am   4 Most recent comment from PenciDesign Supporter:Hi,You should read all the document about demo/style import here: https://soledad.pencidesign.net/soledad-document/#import-demoRegards,PenciDesign. Mannenmedia No zoom?!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2023 at 2:10am   10 Most recent comment from PenciDesign Supporter:Hi,That's strange. Please allow me to recheck this case on another Windows PC, and I will update this ticket soon with my findings along with the team member's input.Regards,PenciDesign. rajamsaad7 I want to revoke this license to use it on new websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2023 at 2:10am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...