Public Tickets
dionvanalem
Move category description below blog postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 14, 2023 at 12:33am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Category, Tag, Search, Archive Pages: turn on the "Move Description of Category, Tag, Archive Pages Below Post Listings" option.Regards,PenciDesign.
Marina747
site groundClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 14, 2023 at 12:28am
12
Most recent comment from PenciDesign Supporter:Hi,I don't understand your question, but all this data was managed by Google.Regards,PenciDesign.
stangsvt1
Rounded imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 14, 2023 at 12:23am
5
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
img,.penci-image-holder { border-radius: 50px !important;}Change 50px to the value you want to show.Re ...
marcusbrownrealestate
Block HeadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 13, 2023 at 10:27am
9
Most recent comment from marcusbrownrealestate:Thank you
CHAuten
changes not appearingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 13, 2023 at 10:00am
10
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and all the settings now showing correctly, do you have other questions?Regards,PenciDesign.
nansen179
Featured ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 13, 2023 at 9:31am
3
Most recent comment from nansen179:Hi team -Thanks for the reply. I just reviewed my installed plugins, and removed the most liked one "Featured Image from URL (FIFU)" as you said. After that, the selected feature image can show up suc ...
Andreas
My mobile menu doesn't work and i don't know whyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 13, 2023 at 3:26am
4
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that you've used the footer builder from the Elementor, so it has removed all the vertical navigation elements.Please use our Header & Footer builde ...
alemonteiro13
svg LOGO STICKY DOESN'T APPEARClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 13, 2023 at 12:42am
2
Most recent comment from PenciDesign Supporter:Hi,
Maybe the header preview not showing correctly, and the SVG logo already showing on the front end, here is a screenshot:
Regards,PenciDesign.
fabaff
Personalization Category, tags, search, archive doesn't workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 12, 2023 at 11:44am
9
Most recent comment from fabaff:Perfect it works. Thx
pphichitchai
homepage, textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 12, 2023 at 9:59am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Featured Slider > General > Custom Words Length for Post Titles: change the post title length on this option.Regards,PenciDesign.
Lokesh Saini
canonical tag issue in amp indexingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 12, 2023 at 2:18am
6
Most recent comment from PenciDesign Supporter:Hi @Empt,Please create a new private ticket with admin account, I'll help you check and update the AMP plugin.Regards,PenciDesign.
AnneBivans
Vertical flyout menu on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 12, 2023 at 1:34am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Vertical Navigation & Hamburger Menu > General > Custom Footer Text: change the footer text here.Regards,PenciDesign.
stangsvt1
Spacing and menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 11, 2023 at 8:01pm
5
Most recent comment from stangsvt1:Thank you so much!
Brandi Graves
Logo displayClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 11, 2023 at 9:59am
8
Most recent comment from PenciDesign Supporter:Hi @Brandi,I can't be logged in because of the wrong account,Please check again.Regards,PenciDesign.
huangrui
why did I send the 600px*325px logo, it looks too small on my website.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 11, 2023 at 2:44am
5
Most recent comment from PenciDesign Supporter:Hi,Your header layout was built with the Penci Header Builder, so, please go to dashboard > Header Builder: click the "Edit with Penci Header Builder" on the current header then change the logo size l ...