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Public Tickets

laugher Css not supportedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2023 at 9:55am   2 Most recent comment from PenciDesign Supporter:Hi,Google Chrome doesn't support this CSS property, so Google will show this notice.You can read the document detail here: https://developer.mozilla.org/en-US/docs/Web/CSS/background-position-xRe ... mansaweb Category Page settings are not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2023 at 9:39am   24 Most recent comment from mansaweb:Tmksn anpermo Title postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2023 at 4:31pm   11 Most recent comment from anpermo:Hello, so perfect, thank you very much. Best regards Kunal Featured Image Upload FailedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2023 at 2:50pm   6 Most recent comment from PenciDesign Supporter:Hi, The problem is that the newest version of Elementor conflicts with one of the installed plugins, so it doesn't save properly. Please try to deactivate all plugins (exclude Elementor and all p ... ageingrebel Soledad theme and Elementor incompatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2023 at 1:57am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that the newest version of Elementor conflicts with one of the installed plugins, so it doesn't load properly.Please try to deactivate all plugins ( ... longxyer Footer signup formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2023 at 3:01pm   2 Most recent comment from PenciDesign Supporter:Hi,The Footer Signup form display for the entire site, the current version of Soledad doesn't support showing this area on the custom page.Regards,PenciDesign. Jacqueline Lawson Homepage defaults to /example.homeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2023 at 3:09pm   24 Most recent comment from PenciDesign Supporter:Hi,Yes. This is the first time I meet this issue with Elementor and WordPress, so I need time to research and check this case on my testing site.I'll update this ticket when I found the main issu ... moritz Demo imported- Youtube Video widgets missing from DemoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 25, 2023 at 2:18am   2 Most recent comment from PenciDesign Supporter:Hi,If you want to make the Youtube video loading properly, please go to Appearance > Customize > General Options > YouTube API Key: enter the API key then check again.Regards,PenciDesign. Cristina_Point2 Custom HTML on specific category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2023 at 3:35pm   6 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't support this feature but we'll add this in the next theme update.Regards,PenciDesign. AsaBradley Color Change of Header Social Icons Doesn't WorkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2023 at 11:30am   3 Most recent comment from AsaBradley:I'm an idiot. I thought that was to enable my brand colors. It's 4 am where I am. I should stop working while sleep deprived. Thank you!  anpermo Single PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2023 at 12:00pm   4 Most recent comment from anpermo:I have solved it, the content text is configured in the same entry of the news. Thank you VisionHD Remove activation key from one domain and use on another domainClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 24, 2023 at 9:10am   9 Most recent comment from PenciDesign Supporter:Hi,In general, you should install & use the Media Cleaner plugin here: https://wordpress.org/plugins/media-cleaner/ This plugin will scan and remove all unused image files on your site.If you disable ... bikehabits LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2023 at 8:19am   5 Most recent comment from bikehabits:Now it's okay, thank you! Regards George AdsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2023 at 2:43pm   4 Most recent comment from PenciDesign Supporter:Hi,If you want to show the AdSense on the entire site, you need to put it on the header or footer by going to Appearance > Customize > Penci AMP > Header or Footer. Each location we've already in ... George Homepage Demo ImportClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2023 at 9:32am   7 Most recent comment from George:I have solved it by trying to copy the design. Thank you