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Public Tickets

Ravi060412 news letter not enableClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2023 at 3:48pm   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document about newsletter here: https://soledad.pencidesign.net/soledad-document/#setup_mailchimpRegards,PenciDesign. geekzilla Pennews UpdateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 8, 2023 at 2:07am   3 Most recent comment from geekzilla:That's great! Keep up the good work!Cheers! geekzilla Style.css updateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 8, 2023 at 2:07am   5 Most recent comment from geekzilla:Hello,Nope, actually that's not the problem, that's the solution, , but I've solved already as I explained before, by changing the version number, that's the idea, to change the ... George Post date and timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2023 at 12:57am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Settings > General: select "Custom" at the "Date Format" option field.Regards,PenciDesign. milena piai milenap11 suporteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 3:12pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please write your content in English,2. Your site used the AIO SEO plugin, so please follow the document here to modify the meta robots settings: https://aioseo.com/docs/using-the-robots-meta-se ... RohittSingh Looking for an upgradeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 3:06pm   4 Most recent comment from PenciDesign Supporter:Hi,Thank you for your information.Have a good day.Regards,PenciDesign. Myana Image/heading/wording alignmentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 1:35am   3 Most recent comment from Myana Smith:Awesome thank you that worked! Fred Disable Post View CountsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 12:54am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you permanently disable this feature.Regards,PenciDesign. melissamaryse ARCHIVEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 12:46am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me some URL that is related to this case.Regards,PenciDesign. HatandCo I can not see my posts.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2023 at 3:08pm   10 Most recent comment from PenciDesign Supporter:Hi,The image doesn't display because you've not set the featured image for the post.Please follow the document here to understand how to add the post thumbnail: https://www.wpbeginner.com/be ... Archodoula Georgiou Layout homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2023 at 3:06pm   2 Most recent comment from PenciDesign Supporter:Hi,The layout on this demo is named "1St Standard then List". You can choose this by going to Appearance > Customize > Homepage > General > Homepage Layout.Regards,PenciDesign. Ravi060412 licence keyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2023 at 2:49pm   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document to understand how to get the purchase code from Envato: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-Regards,PenciDesign. tatawbcn Countdown in elementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2023 at 8:33am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    .penci-countdown-row {        display: flex;   ... laugher RenderingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2023 at 3:29am   7 Most recent comment from PenciDesign Supporter:Hi,I've config some extra JS delay by going to Appearance > Customize > Speed Optimization > Optimize JavaScripts.Regards,PenciDesign. clairechenbear0903 solededClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2023 at 1:59am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...