Public Tickets
2k19musicmaster
Themes issuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2023 at 5:28am
6
Most recent comment from PenciDesign Supporter:Hi,I've config your site.Please clear all the caches and check again.Regards,PenciDesign.
sgilfus
multiple content types in sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2023 at 1:37am
8
Most recent comment from PenciDesign Supporter:Hi,Thank you for your resource. We'll research before implementing it into the Soledad theme.Have a good day.Regards,PenciDesign.
rosslillo
Soledad problem with elementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2023 at 12:59am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
Felina
Register WidgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2023 at 11:06pm
4
Most recent comment from Felina:Nevermind, for whatever reason now the register widget is showing without me changing anything :DThank you though!
Alex
Page template option is missingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2023 at 11:15am
2
Most recent comment from PenciDesign Supporter:Hi,The page template locates above the option on your screenshot.Regards,PenciDesign.
Seth
Licensing IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2023 at 6:34am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
CBWright
Category Sort Settings for Top Posts and General LayoutClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 12, 2023 at 5:15am
7
Most recent comment from CBWright:It appears to be the ascending posts plugin. Looks like I'm stuck with the behavior.Thanks for looking into it.
Lordexeros
Sticky menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2023 at 2:03am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) { #navigation .container { display: flex; ...
AnneBivans
Blog page use of ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2023 at 1:55am
5
Most recent comment from PenciDesign Supporter:Hi,Thank you for your update.Regards,PenciDesign.
Diletta
Theme update not possibleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2023 at 12:50am
4
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot of the page you've gotten the token code.Regards,PenciDesign.
manojpvt
customizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 11, 2023 at 3:27pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
body { --pchd-mg: 0;}Regards,PenciDesign.
alfraser12
Using Convertkit for my wordpress siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2023 at 8:24am
2
Most recent comment from PenciDesign Supporter:Hi,Please try to install the ConvertKit plugin and following the document here: https://wordpress.org/plugins/convertkit/Regards,PenciDesign.
doormariska
Penci PaywallClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2023 at 5:21pm
10
Most recent comment from PenciDesign Supporter:Hi,Yes. You can submit a new ticket if you have another problem.Regards,PenciDesign.
jorgepividal
GooglebotClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2023 at 12:13pm
2
Most recent comment from jorgepividal:Hello again!!!Solved!! It was a conflict with lazy load!! (It was very strange because just affected to Googlebot UA).
HOnza Koudelka
Dark mode not enabling automaticallyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2023 at 4:06pm
15
Most recent comment from PenciDesign Supporter:Hi,Thank you for your information.I'll research and update this feature soon.Regards,PenciDesign.