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Public Tickets

progettofl2021 vertical mobile navigation amp background colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2023 at 12:55am   6 Most recent comment from PenciDesign Supporter:Hi,Please add this CSS code to your site: .mobile-sidebar .primary-menu-mobile li.current-menu-item a {    color: #fff;}Regards,PenciDesign. ken when I use elementor editer, elementor-panel-state-loading in my site can’t disapear,why?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2023 at 11:42am   2 Most recent comment from PenciDesign Supporter:Hi,The problem may be one of your installed plugin conflict with the Elementor, so it can't load properly.Please try to disable all plugins (exclude the plugin that come with Soledad) then re-ena ... weamse comment formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2023 at 11:08am   4 Most recent comment from PenciDesign Supporter:Hi,The comment form name, email, and website only display for visitors. These fields will be hidden for the logged in user.Regards,PenciDesign. Ton Veld Updating the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2023 at 10:48am   2 Most recent comment from PenciDesign:Hi,Have you follow this guide: https://pencidesign.ticksy.com/article/15633/ ?Best Regards,PenciDesign   timmy2426 Latest updated (Version 8.3.1) questionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2023 at 2:51am   5 Most recent comment from timmy2426:Thank you very much, the problem has been solved, wish you a good day! gatineau_marion probleme imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2023 at 12:08am   2 Most recent comment from PenciDesign Supporter:Hi, 1. Please write your content in English, 2. The image can't display because it has been removed from the Media Gallery on your site, please check and re-upload it. Regards,PenciDesign. TeachThemtoTravel background image not showing up on live siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2023 at 2:55pm   5 Most recent comment from TeachThemtoTravel:Thank you so much for your help.  I appreciate it.   otakuapologist Galleries broken?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2023 at 10:19am   2 Most recent comment from PenciDesign Supporter:Hi,About this issue, please install the Gutenberg plugin here: https://wordpress.org/plugins/gutenberg/Regards,PenciDesign. grandadmiral Moving an image view within the Penci GalleryClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 6, 2023 at 6:43am   13 Most recent comment from grandadmiral:That's exactly what I am looking for. Thanks a bunch. Iury Instead of the word "Home" in English, the theme is showing Portuguese terms in the Single Post session.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2023 at 2:29am   9 Most recent comment from Iury:Thank you so much. It worked! :) alextabar Site too Slow / Traffic dropped after changing themesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2023 at 2:56pm   1 Most recent comment from alextabar:[Please reopen this ticket and disregard the old one]. Even though I love the look of your theme, I keep reading the same issues from other peers in the forum and Facebook Group. My traffic and the ra ... schoolofjournalism Issues with WordPress siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2023 at 9:35am   14 Most recent comment from kostas1986:Perfect. Thank you! Iury Featured image, in the Single Post session is a crashing when zooming in.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2023 at 4:08am   3 Most recent comment from Iury:Thank you. It worked. vuhuyhai My license is used by someone elseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2023 at 4:42pm   2 Most recent comment from PenciDesign:Hi,I've revoked the license assigned to that domain, you can try to activate it again now. Best Regards, PenciDesign  krisporelmundo Auto clickable mega menu on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2023 at 9:49am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Plugins: delete the Penci Shortcode & Performance plugin then re-install it by going to Appearance > Install Plugins.Clear all the caches then check again.Regards,PenciDesi ...