Public Tickets
jackt79
Problem activating licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 3:48am
2
Most recent comment from PenciDesign Supporter:Hi,I've activated the license for your site,Please clear all the browser caches and check again.Regards,PenciDesign.
Walter
How to create page with list of images (THAT DONT LINK TO A POST!) and text on the right columnClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 2, 2023 at 1:58am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot of your request, I'll check and then send you a quick guide.Regards,PenciDesign.
Iman
home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 12:41am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard → Elenentor → Settings → Features: disable the following features:
- Global Style Guide
- Nested Elements
- Flexbox Container
- Grid Container
Save changes and check a ...
Fjura
Bold hyperlinksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 4:15pm
5
Most recent comment from Fjura:worked great, thank you
Harsh
Elementor Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 7:31am
3
Most recent comment from Harsh:Yes this worked. Thanks for the help!
Shiken
Featured image not showing on FBClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 7:06am
2
Most recent comment from PenciDesign Supporter:Hi,About this issue, please read the document detail at this link: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesign.
Glodi Lundaya Badibanga
Sign/log in not showing on mobile/ tabletClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 1, 2023 at 4:13am
10
Most recent comment from Glodi Lundaya Badibanga:never mind I found it.
sonalikarancherry
RSS Feed - ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 12:52am
10
Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check it.Regards,PenciDesign.
yuyao
soledad Category Overlay styleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 12:50am
4
Most recent comment from PenciDesign Supporter:Hi,Let's follow the guide I've written in the previous comment.Regards,PenciDesign.
ommeringd
License RevokeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 12:49am
5
Most recent comment from PenciDesign Supporter:Hi @xandeitos,Please send me the purchase code to [email protected],PenciDesign.
brendahanson92
Replacing Featured Image with Featured VideoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 2:09am
3
Most recent comment from brendahanson92:I found a good plugin. you can close this
grupotelematica
Offline ModeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 4:46pm
3
Most recent comment from grupotelematica:Thank you very much!, please mark the ticket as closed. Thanks!
Harsh
Category Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 4:18pm
11
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.navigation.menu-style-2 .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts .penci-mega-po ...
tim-nieuwpoort
Update themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 3:35pm
2
Most recent comment from PenciDesign Supporter:Hi,You can update Soledad to the latest version without any risk. All the post data/settings will be saved.Regards,PenciDesign.
inklusion
Can't edit headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 10:45am
8
Most recent comment from PenciDesign Supporter:Hi,Please try to disable the theme builder on Elementor and all other plugins then check again.Regards,PenciDesign.