Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

spabook layout issues, lost settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2022 at 1:19am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. HOnza Koudelka Featured slider not appearing until user interactionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2022 at 12:49am   10 Most recent comment from PenciDesign Supporter:Hi,Yes. This is a CSS class of Penci Slider.Regards,PenciDesign. rosiekerrigan Lightbox image sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2022 at 2:16pm   2 Most recent comment from PenciDesign Supporter:Hi,The lightbox on your site was managed by the WP Media Folders plugin, so you should check and change the image size on this plugin settings. Here is a plugin page: https://wordpress.org/plugins/wp- ... drmrgood I want transfer main theme settings to child themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2022 at 12:36pm   7 Most recent comment from drmrgood:Everything is perfect now, thank you very much! mlagonissi STICKY POST IN A CATEGORYClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2022 at 12:56am   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of Soledad doesn't include this option. We'll consider adding this in the future theme update. Regards,PenciDesign. Rich LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2022 at 12:47am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Larice-One H1, h2 and h3 HOME page - SEOClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2022 at 2:57pm   3 Most recent comment from Larice-One:Hello,In your previous version of the Soledad theme, you had it enabled, it is now that I changed to the latest version of the design where I saw that this option is disabled. Please let me know when ... karolkowalski98 Video as a background in the slider does not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2022 at 1:32am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked this element, the current version of Soledad only supports video from Youtube/Vimeo.We'll improve this element and add local video support in the future theme update.Regards, ... laugher Alt videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 27, 2022 at 9:40am   4 Most recent comment from PenciDesign Supporter:Hi,I've updated your site.Please check.Regards,PenciDesign. laugher Search barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 6:02pm   3 Most recent comment from laugher:It worked, ty. huangrui Enquiry on functionalityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 10:55am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please install the Product Enquiry for WooCommerce plugin here: https://wordpress.org/plugins/product-enquiry-for-woocommerce/Regards,PenciDesign. karkandukanitham purchase code issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 8:05am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... niwat59 WooCommerce Suggestions to fix thisClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 5:22am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. trufette Links effects in single posts and pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2022 at 3:21pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: :root {  --mainColor: #ff9800;}.post-entry a {  background:     linear-gradient(       to bo ... tatawbcn outdated of WooCommerce templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2022 at 3:09pm   10 Most recent comment from PenciDesign Supporter:Hi @mboydnv,Please create a new private ticket with your WordPress admin account.I'll check and help you.Regards,PenciDesign.