Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

VisithVT Post List StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2023 at 3:19pm   3 Most recent comment from VisithVT:Hi,Thank youYou can close the ticket now Jenna Can't Update LOGOClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2023 at 3:13pm   5 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. chitransh_3107 unable to Active SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2023 at 10:08am   7 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Typography: you can change the font for your site in this section.Regards,PenciDesign. chitransh_3107 unable to Active SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2023 at 8:56am   2 Most recent comment from PenciDesign Supporter:Hi,I've activated your site,Please check again.Regards,PenciDesign. alemonteiro13 Hide Featured Image Auto Appears on This Post?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2023 at 5:30am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Post Templates: edit the current template then remove the post image via Elementor Page Builder.Regards,PenciDesign. alemonteiro13 INSERT MORE CATEGORIES IN THE LIST MENUClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2023 at 2:21am   3 Most recent comment from alemonteiro13:ok, thanks Allen Huang I need HelpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2023 at 3:22pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... SmartBoxMedia SEO issue with themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2023 at 9:39am   2 Most recent comment from PenciDesign Supporter:Hi, About the pagespeed optimization, please read the document detail here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationFor the SEO problem report on Google Page Speed, it cau ... janwith changing background imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2023 at 12:23pm   2 Most recent comment from PenciDesign Supporter:Hi,This area was built with Elementor, so you should edit this page with Elementor and then change the section background by following the document here: https://elementor.com/help/how-to-change-backg ... Glodi Lundaya Badibanga theme full screenClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 15, 2023 at 7:32am   21 Most recent comment from PenciDesign Supporter:Hi,You can change the number of posts you want to display by adjusting the Post count option like the screenshot below:Regards,PenciDesign. sybn AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2023 at 6:25am   5 Most recent comment from sybn:Hi, Thank you for help İt is worked. But I decided to not use AMP , I disabled it! FreakMike Display Categories and Numeric Pagination LayoutClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 15, 2023 at 5:46am   9 Most recent comment from PenciDesign Supporter:Hi,The number pagination only works correctly on the archive page (category, tag, search, ...). It may not work on the custom page because it conflicts with other post queries.Regards,PenciDesign. Kelly Buckley slider and boxesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2023 at 5:29am   2 Most recent comment from PenciDesign Supporter:Hi,You can insert any elements you want by editing the page with the Elenentor Page Builder.Here is a video tutorial:Regards,PenciDesign. timmy2426 new post's view countClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2023 at 3:06am   31 Most recent comment from timmy2426:Ok, thank you for your reply, looking forward to the next update. bizZze Sticky buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2023 at 1:58am   4 Most recent comment from PenciDesign Supporter:Hi,Thank you for your suggestion. We'll research and add more features in the future theme update.Regards,PenciDesign.