Public Tickets
irmcomtr
Polylang different logo for each languageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2023 at 11:44am
15
Most recent comment from PenciDesign Supporter:Hi,Please download the attachment file and then update it on your site.Regards,PenciDesign.
ubaid3261
Category barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2023 at 6:25am
4
Most recent comment from PenciDesign Supporter:Hi,Your homepage was built with the Customizer settings, so you can't add the custom block.Please consider building it with the Elementor by following the document here: https://soledad.pencidesi ...
simonsitto999
Post Meta display IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2023 at 1:04am
49
Most recent comment from PenciDesign Supporter:Hi,I've written in the previous reply: we'll add the author avatar support in the next theme update.Please wait for the update.Regards,PenciDesign.
Ngoc Tran
Soledad - Multi-Concept Blog/Magazine WP ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2023 at 5:41pm
8
Most recent comment from PenciDesign Supporter:Hi,
I've config the demo style for your site.
Please check.
Regards,PenciDesign.
caspertimmers
Issue with translating website using WPML in Elementor when using the Soledad theme.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2023 at 4:23pm
7
Most recent comment from caspertimmers:Hi,We have created a ticket with WPML, since the solution from your link does not work. Hopefully there will be a solution soon.
simonsitto999
Category ColorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2023 at 10:15am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Colors: change the color at the "Categories Color" option.Regards,PenciDesign.
imax555
I need Increase logo sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2023 at 6:15pm
10
Most recent comment from PenciDesign Supporter:Hi,Please download the Soledad latest version in the attachment area.Regards,PenciDesign.
simonsitto999
VIEW PAYOUT??Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2023 at 6:07pm
4
Most recent comment from PenciDesign Supporter:Hi,This is a feature of the Penci Pay Writer plugin. You can change/modify/ these settings by going to Appearance → Customize → Pay Writer → Pay Per Posts.In general, the post author can earn m ...
bobradcliff
Mobile Landscape Causes Font Size To IncreaseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2023 at 1:06am
6
Most recent comment from PenciDesign Supporter:Hi,Please modify the CSS code like the following below:
@media only screen and (min-device-width:480px) and (max-device-width:640px) and (orientation:landscape) { .penci-header-signup-form h4.he ...
simonsitto999
imported template issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 5, 2023 at 6:02am
28
Most recent comment from simonsitto999:OK. THANKS
Herman Chan
Import Data StuckClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 4, 2023 at 11:50pm
3
Most recent comment from Herman Chan:Got it, thanks!
inklusion
Newsletter placementClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 4, 2023 at 4:47pm
5
Most recent comment from inklusion:That's it. Cheers.
Lloyd
Site crash when updating soledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2023 at 4:30pm
5
Most recent comment from PenciDesign Supporter:Hi,I've fixed this error for your site.The problem is that you've used the outdate version of the PHP.Please update the PHP version on the server to 7.4 or 8.0 to get better compatible with ...
planfultravel
My edits disappearedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2023 at 12:35pm
4
Most recent comment from PenciDesign Supporter:Hi,I've restored and config the header for your site by going to Appearance → Customize → Logo & Header → Header Builder.Please check.Regards,PenciDesign.
vannam860
error can't use the page on mobile devicesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2023 at 9:25am
2
Most recent comment from PenciDesign Supporter:Hi,The problem is that the Google Mobile crawler can't read the CSS files on your site, so it will mark as not mobile-friendly.You can read the technical reply here: https://webmasters.stackexcha ...