Public Tickets
camosher Mosher
gap between blocksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2023 at 1:29am
2
Most recent comment from PenciDesign Supporter:Hi,About your question, please read the document detail here: https://elementor.com/help/create-space-with-padding-and-margin/Regards,PenciDesign.
gitgudshopper
Mobile Navigation on Desktop ViewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2023 at 5:47pm
11
Most recent comment from gitgudshopper:Problem solved, Support helped me. Thank you!
Marquinhos100
Theme UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2023 at 4:33pm
30
Most recent comment from PenciDesign Supporter:Hi,Thank you for using our theme.Unfortunately, PenciDesign & Envato doesn't have any discount price at this time.Regards,PenciDesign.
Uwe Freund
Sections in PenNewsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 22, 2023 at 4:29pm
2
Most recent comment from PenciDesign Supporter:Hi,1. PenNews uses the WPBakery Page Builder, while the old theme of your site uses Switch Page Builder,2. The current version of WPBakery already included the Template features, please read the docum ...
Anne Lise
Post Template PreviewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2023 at 4:24pm
7
Most recent comment from Anne Lise:Oh alright, thanks for your help. :)Have a nice day!
moritzsteuernagel
After change of a post, whole website is offlineClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2023 at 1:55am
9
Most recent comment from PenciDesign Supporter:Hi,That's strange. Please wait for me to double-check it on my testing site.Regards,PenciDesign.
Mannenmedia
Copypaste settings?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2023 at 12:38am
3
Most recent comment from Mannenmedia:I love you for gifting me this! :))))
tanin
Reader mode in safariClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2023 at 3:26pm
2
Most recent comment from PenciDesign Supporter:Hi,Please note: the reader mode of Safari doesn't support all the post/page that built with Elementor Page Builder.Regards,PenciDesign.
VisithVT
Trending SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 20, 2023 at 4:08pm
16
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account.I'll log in and try to help you check this issue.Regards,PenciDesign.
merosler
"open in new windowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 20, 2023 at 9:07am
1
Most recent comment from merosler:cancel
itredacweb
how to know the imported themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 19, 2023 at 8:58am
2
Most recent comment from PenciDesign Supporter:Hi,About the demo import, please read the document detail here: https://soledad.pencidesign.net/soledad-document/#import-demoRegards,PenciDesign.
Bruce Breton
Favicon Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 18, 2023 at 2:56pm
5
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that the favicon image URL is loading under HTTP protocol, so it doesn't show on the browser.Please install the Really Simple SSL plugin and follow ...
Marina747
Ads.txt She MediaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 18, 2023 at 9:53am
2
Most recent comment from PenciDesign Supporter:Hi,1. The Ads.txt doesn't relevant to any WordPress Theme, it locates in the root of the public_html folder on your site,2. You should install & use the Ads.txt Manager plugin here to config & ma ...
alemonteiro13
menu mobile change " All Right Reserved...."Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 18, 2023 at 1:48am
3
Most recent comment from PenciDesign Supporter:Hi,
If your header was built with the Header Builder, please go to dashboard > Header Builder > click "Edit with Penci Header Builder" on the current header layout, then change the mobile menu like th ...
VisithVT
Category Layout CustomizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 17, 2023 at 3:26pm
5
Most recent comment from VisithVT:Hi Thank you,You can close the ticket now.Regards,Visith