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Public Tickets

Julia How to add user photoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2023 at 12:49pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Settings > Discussion > Default Avatar: you can config the avatar for the user in this section.Regards,PenciDesign. babyu featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2023 at 7:27am   2 Most recent comment from PenciDesign Supporter:Hi,Soledad doesn't support this feature, but you can try to use the Auto Featured Image plugin here: https://wordpress.org/plugins/auto-post-thumbnail/Regards,PenciDesign. HOnza Koudelka WP Advanced Match Captcha compatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2023 at 6:15am   3 Most recent comment from HOnza Koudelka:Resolved!The issue was not related to the Soledad theme but the WP Fastest Cache plugin we use. Claudinei Gustavo da Silva I moved the site after it was ready from a secondary directory to the main one, the license was invalid.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2023 at 12:19am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Brian Kwesiga Social IconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2023 at 12:18am   2 Most recent comment from PenciDesign Supporter:Hi,Yes. You can show the original colors by editing the header with the Penci Header Builder, clicking the Social Icon then changing the Social Icon Color like the screenshot below:Regards,PenciDesign ... mikkijack Social iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2023 at 10:49pm   3 Most recent comment from mikkijack:That fixed it!  Thank you so much! xuantruong Open Elementor for a long timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2023 at 7:37am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. alextabar Site too Slow / Traffic dropped after changing themesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2023 at 5:58pm   6 Most recent comment from alextabar:Thank you! I appreciate your help a lot. Will let you know about any results.  Iury How do I use Soledad's text editor?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2023 at 1:20am   3 Most recent comment from Iury:Thank you. It worked! :) Iury How do I enter the source of the featured image?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2023 at 1:46am   5 Most recent comment from Iury:Hello, I managed to do this. Thank you for the help! mohdjasaleh Mailchimp wont send the postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2023 at 12:43am   2 Most recent comment from PenciDesign Supporter:Hi,For all your following questions, please contact the MC4WP plugin or MailChimp official help to get an efficient solution here: https://www.mc4wp.com/contact/ and https://mailchimp.com/help/I can&# ... dionvanalem Move category description below blog postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2023 at 12:33am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Category, Tag, Search, Archive Pages: turn on the "Move Description of Category, Tag, Archive Pages Below Post Listings" option.Regards,PenciDesign. Marina747 site groundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2023 at 12:28am   12 Most recent comment from PenciDesign Supporter:Hi,I don't understand your question, but all this data was managed by Google.Regards,PenciDesign. stangsvt1 Rounded imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2023 at 12:23am   5 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: img,.penci-image-holder {  border-radius: 50px !important;}Change 50px to the value you want to show.Re ... marcusbrownrealestate Block HeadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2023 at 10:27am   9 Most recent comment from marcusbrownrealestate:Thank you