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Public Tickets

mega02596 can't see my article when clickClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2022 at 1:08pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. facenuma Dark mode switcherClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2022 at 10:13am   11 Most recent comment from PenciDesign Supporter:Hi,I've re-updated your site.Please check.Regards,PenciDesign. Daisy Dang Error when importing themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2022 at 9:14am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please go to dashboard > Appearance > Menus: re-arrange the main menu items then check again.You can read more document here: https://soledad.pencidesign.net/soledad-document/#import ... Extendwoocommerce I want to use standard widgets in sidebar...Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 6, 2022 at 12:58am   5 Most recent comment from Extendwoocommerce:Hi,thank you for your reply.I have already found a different solution.RegardsMaurizio Abdullah TANIDIR Licence TransferClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2022 at 2:05pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... yanan5 media thumbnailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2022 at 1:14pm   2 Most recent comment from PenciDesign Supporter:Hi, The problem is that the image size you've select on the Elementor element doesn't exist, so the image can't display: https://www.adpwebdesign.it/mugelloru/wp-content/uploads/2022/1 ... laugher Primary menu' scrolling down.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2022 at 1:12pm   2 Most recent comment from PenciDesign Supporter:Hi,Your header was built with the Penci Header Builder, so please go to dashboard > Header Builder: click "Edit with the Penci Header Builder" link on the current header layout then modify the setting ... yanan5 add a section in homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2022 at 11:18am   3 Most recent comment from yanan5:ok thanks KathrinNumic Elementor backend looks different than frontendClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2022 at 11:07am   7 Most recent comment from KathrinNumic:Looks good now, thanks so much! cmhafey Inserting Text Above Feature ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2022 at 10:58am   2 Most recent comment from PenciDesign Supporter:Hi,If you want to add the custom text before the featured image, you need to build the custom post template by following the document here: https://soledad.pencidesign.net/soledad-document/#postsRegar ... yanan5 search opening in fullpageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2022 at 8:58am   2 Most recent comment from yanan5:i found it :) thanks uncle ray feature image is not showing in my home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2022 at 8:22am   2 Most recent comment from PenciDesign Supporter:Hi,Please turn off the image lazyload on the Siteground Optimizer plugin then check again.Soledad already included this feature, so you need to turn it off on all the plugins you've installed.Reg ... Diletta "popular posts" imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2022 at 9:40am   10 Most recent comment from Diletta:I fixed it: I just had to upload the image in "featured image" and not inside the article.Thanks Lokesh Saini please remove license keyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2022 at 5:52am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... ageingrebel WidgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2022 at 2:49pm   2 Most recent comment from PenciDesign Supporter:Hi, Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress 5.8, Please install the Classic Widget plugin for your site: https://wordpress.org/plugins/classi ...