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Public Tickets

blogkientrucnet remove all setting by import demo dataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 6:51am   7 Most recent comment from PenciDesign Supporter:Hi,About the category name, please go to Appearance → Customize → Additional CSS then add the following custom CSS code: body.category .archive-box {    display: none;}If you want to improve th ... Paxos Magazine License themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 1:35am   6 Most recent comment from PenciDesign Supporter:Hi @luvtowrite,Please create a new ticket with the purchase code data.I'll check and try to help you.Regards,PenciDesign. jskow0918 Image sizes not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 12:53am   7 Most recent comment from jskow0918:Ah sorry, I see now that it's fixed. Thank you so much! I have another issue I'm hoping for help with - I'll make a separate ticket. camosher Mosher Recipe Blog - Index link hover colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 12:34am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .elementor-widget-text-editor a {    color: #000 !important;} .elementor-widget-text-editor a:hover { ... xavierprotto PAGE SLOWClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 12:26am   2 Most recent comment from PenciDesign Supporter:Hi,About the pagespeed optimization, please follow the detailed document here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. randamedya SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 9, 2022 at 2:38pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing the featured sliders on the portfolio.But you can create a custom single portfolio template by following the document here ... huangrui I have a question, I can't slove it.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 9, 2022 at 2:35pm   2 Most recent comment from PenciDesign Supporter:Hi,I've checked but have not found this element.Please clear all the browser cache then check again.Regards,PenciDesign. truandwell FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 9, 2022 at 3:58am   4 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the logo image contains a lot of whitespace around it, so please edit the logo image with the photo editing software, remove all white spacing then reupload it again.Re ... ISOLE-GRECHE Heading SEO problemsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 7, 2022 at 11:20am   2 Most recent comment from PenciDesign Supporter:Hi,1. The H2 tag wraps your site logo image, this is a default HTML format of PenNews & there are no ways to modify it,2. The H3 heading locates at the mega menu content.Regards,PenciDesign. Jacqueline Lawson Section Formatting on Mobile DeviceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 7, 2022 at 6:23am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 960px) {    .elementor-element-67ce25a0 {        width: 100% ... Larice-One category imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 6, 2022 at 9:23pm   5 Most recent comment from Larice-One:It worked thanks! RudyMore Hide Featured posts (grid) on mobile in category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 6, 2022 at 4:00pm   4 Most recent comment from PenciDesign Supporter:Hi,1. Your page was built with the Elementor, so please read the document here to understand how to show/hide it on specific devices: https://elementor.com/help/show-or-hide-columns-per-device/2. Abo ... Nawimania Error On Smart List PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 6, 2022 at 3:36pm   4 Most recent comment from Nawimania:Ok done, thank you for help sir. riki17 elementor errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 6, 2022 at 2:17pm   4 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've used the outdated version of Soledad, so some theme elements can't work properly.Please follow the document on the link below to upgrade your site to the latest ... lidiabolla Video Posts: remove youtube link from post previewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 6, 2022 at 1:24am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: a.penci-image-holder[href*="youtu.be"],a.penci-image-holder[href*="youtube"] {    pointer-events: non ...