Public Tickets
Simone
Update to wordpress 6.1Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 8, 2022 at 5:18pm
2
Most recent comment from PenciDesign Supporter:Hi,Yes. You can update to the latest version of WordPress without any risk.Regards,PenciDesign.
Paxos Magazine
Preview blog imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 8, 2022 at 4:10pm
6
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and all the image sizes are based on your settings at the Appearance > Customize > General > General Settings > Featured Images Type.If you want to select the custom im ...
Udbye7120
Search functionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 8, 2022 at 2:51pm
3
Most recent comment from Udbye7120:Ok, thanks 👍😊
masayedf
indexing ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 8, 2022 at 1:41pm
4
Most recent comment from PenciDesign Supporter:Hi,You should check the robots.txt content of your site, make sure the search engine bot can read the CSS files then check again.Regards,PenciDesign.
masayedf
Theme ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 8, 2022 at 1:38pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me more information about your site problem.Regards,PenciDesign.
nguyen phuc hung
activation systemClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 8, 2022 at 7:52am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you.Regards,PenciDesign.
bfeltman1
How to edit WP embed code?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 7, 2022 at 2:30pm
6
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, there are no ways to edit the content inside the WP Embed link content because it was auto generator by WordPress.Regards,PenciDesign.
steventjuh
Forgot to create a child themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 7, 2022 at 11:28am
2
Most recent comment from PenciDesign Supporter:Hi,
Please follow these steps:
1. Install the Customizer Reset – Export & Import plugin here: https://wordpress.org/plugins/customizer-reset/, then go to Appearance → Customize: export the current ...
steventjuh
Difference in font weight per pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 7, 2022 at 10:05am
3
Most recent comment from steventjuh:Hi,This worked for me thank you. This ticket can be closed.Kind regards,Steven
Paxos Magazine
TextClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 7, 2022 at 5:57am
2
Most recent comment from PenciDesign Supporter:Hi,Please edit the single template with the Elementor > select the Single Title element > Style > Typography for Post Title > Transform > Normal.Regards,PenciDesign.
themensguide
Loading Featured Video with AudioClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 7, 2022 at 1:46am
2
Most recent comment from PenciDesign Supporter:Hi,When you want to show the video as the features content, our theme code will remove all the auto & media buttons, so you can't enable the audio and play button.For this case, you should insert ...
merosler
proelements.orgClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 6, 2022 at 6:09pm
3
Most recent comment from merosler:ah .. thank you.. i can see now it's a file in the github repository.
nikothewriter
How to hide an elementClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 6, 2022 at 5:15pm
3
Most recent comment from nikothewriter:Thanks!
tanin
Theme activationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 6, 2022 at 12:15pm
9
Most recent comment from tanin:thank you
tinatvu Vu
How do I add Ads into the websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 6, 2022 at 2:01am
6
Most recent comment from PenciDesign Supporter:Hi,You need to find the Adsense Partner that allows displaying their banner/ads on your site and then ask them to provide the ads code.Here is a document from Google Ads: https://support.google.com/ad ...