Public Tickets
Timothy
latest updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2022 at 12:12am
2
Most recent comment from PenciDesign Supporter:Hi,1. About this issue, please read the document on this link to understand how to fix it: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/2. Al ...
[email protected]
Can't revoke licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2022 at 5:54pm
8
Most recent comment from PenciDesign Supporter:Hi @Sirajul786,Please create a new ticket with your license information, I'll check and help you revoke it.Regards,PenciDesign.
saleemmanzoor
Where to Change Desktop Side MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2022 at 1:52pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Vertical Navigation & Hamburger Menu > General: change the side menu on this section.Regards,PenciDesign.
themensguide
Ad Inserter Plugin Throwing ErrorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2022 at 1:32am
3
Most recent comment from themensguide:Thank you. As you stated, that error was a result of the plugin. The support team at that end was able to resolve. Appreciate you guys
Mal Milligan
demo missingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2022 at 9:28am
12
Most recent comment from PenciDesign:Great Glad when your problems are solved.Let me know if you have another issue.Best Regards,PenciDesign
Marcin Makarewicz
Moving title to the leftClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2022 at 9:01am
9
Most recent comment from Marcin Makarewicz:That works, thank you!
Cadred
Header StyleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2022 at 1:15am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you config it correctly.Regards,PenciDesign.
Brandon
Update Footer Terms of Use LinkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2022 at 5:26pm
2
Most recent comment from PenciDesign Supporter:Hi,This footer was built with the Elementor, so please go to dashboard > Penci Blocks: select the current Footer then start to edit the footer element with the Elementor.For more information, you can ...
Florante
Installation NoticeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2022 at 12:51am
2
Most recent comment from PenciDesign Supporter:Hi,I've helped you activate the theme license.Please check.Regards,PenciDesign.
Brandon
Update webpage tab linksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2022 at 9:48pm
12
Most recent comment from Brandon:I just fixed the issue. Thanks for trying to help.
tinatvu Vu
How to hide the post counts for each category on Home Page?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2022 at 4:59pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Widgets: expand the Main Sidebar widget area: select the Categories widget then uncheck the "Show post counts" option.Regards,PenciDesign.
josephrjennings
Slider Revolution PremiumClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2022 at 4:57pm
2
Most recent comment from PenciDesign Supporter:Hi,1. You can find the Slider Revolution installation file on the downloaded package from ThemeForest,2. You don't need to activate this plugin, but if you want to use the premium feature, you ne ...
tintveld
Different sizde first postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2022 at 10:39am
7
Most recent comment from tintveld:Thanks. That works.
tinatvu Vu
How do I order the categories in this drop down menu?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2022 at 9:36am
2
Most recent comment from PenciDesign:Hi,You can use this plugin to re-order the categories:https://wordpress.org/plugins/taxonomy-terms-order/Best Regards,PenciDesign
planetofthepenguins
Archive TemplatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2022 at 9:08am
18
Most recent comment from planetofthepenguins:Excellent, thank you!I think we can finally close this one off 🙂