Public Tickets
evanchen0412
Why Iphone can't show the image?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2022 at 5:07am
23
Most recent comment from PenciDesign Supporter:Hi,Have you cleared all the browser cache or checked it on the private tab? I've checked your site on my iPhone but still have not found any issue, here is a screen recorder video: https://stream ...
taeinkyun
Unable to upload imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2022 at 4:54am
4
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that one of your installs has enqueued the wrong JS file (related to the auto widget feature), so all the media settings on Elementor can't work cor ...
firosyd
Update theme changes the background image section in mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2022 at 7:13pm
10
Most recent comment from firosyd:Thanks for the video. Really, I don't know what to say, because I did as you did to configure the image of the background section on mobile. Simply the X position controls did not respond. But ...
micheleuilpa
LicenceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2022 at 4:20pm
3
Most recent comment from micheleuilpa:Thank you so much!
Larice-One
Mobile MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2022 at 2:34pm
10
Most recent comment from PenciDesign Supporter:Hi,That's strange. Maybe your site has a problem while saving the header data on the previous time.Regards,PenciDesign.
performancemega1
customize highlighted categoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2022 at 6:00am
2
Most recent comment from PenciDesign Supporter:Hi,Your homepage was built with the Elementor Page Builder, so please go to the dashboard → Pages: edit the current page you've set as homepage with the Elementor then modify all settings here. ...
Willie David
Installing the PenNews themeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 20, 2022 at 12:02am
10
Most recent comment from PenciDesign Supporter:Hi,I've tried to upload this demo manually but your site always returns this error:You should contact the hosting/server support for this case.Regards,PenciDesign.
Zebibron
Related posts and pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2022 at 11:45pm
10
Most recent comment from PenciDesign Supporter:Hi,I've modified the template file to add this feature to your site, so please go to Appearance → Theme Editor: edit the "page.php" file then remove this line:
Regards,PenciDesign.
Paxos Magazine
WPMLClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2022 at 5:33pm
2
Most recent comment from Paxos Magazine:solved stupid question
mbunchhuon
Auto Share by JetpackClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2022 at 8:07am
3
Most recent comment from mbunchhuon:thanks!
kamranhere
Fix Core Web VitalsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2022 at 1:13am
20
Most recent comment from PenciDesign Supporter:Hi,I don't know the exact time Google updates the Core Web Vitals Assessment for your site, you should monitor all the changes via Google Search Console.Regards,PenciDesign.
Anelya
LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2022 at 12:11am
2
Most recent comment from PenciDesign Supporter:Hi,I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer th ...
Norluz
RumourClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2022 at 7:35am
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-go-to-top-floating {
text-indent: -99999px;
background: url('https://cdn-icons-png ...
xjdvdx
Bottom border line colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2022 at 1:43am
2
Most recent comment from PenciDesign Supporter:Hi,Please edit your page with the Elementor plugin, then select the Big Grid element → select tab Style then modify all the colors here.You can read the document detail here: https://soledad.pencide ...
md_emran23
I'm having trouble buying your themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2022 at 1:11am
18
Most recent comment from PenciDesign Supporter:Hi,Please edit the category layout with the Elementor by going to dashboard → Archive Template.You can read the document detail on this link: https://soledad.pencidesign.net/soledad-document/#archiv ...