Public Tickets
timmy2426
Latest updated (Version 8.3.1) questionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2023 at 2:51am
5
Most recent comment from timmy2426:Thank you very much, the problem has been solved, wish you a good day!
gatineau_marion
probleme imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2023 at 12:08am
2
Most recent comment from PenciDesign Supporter:Hi,
1. Please write your content in English,
2. The image can't display because it has been removed from the Media Gallery on your site, please check and re-upload it.
Regards,PenciDesign.
TeachThemtoTravel
background image not showing up on live siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2023 at 2:55pm
5
Most recent comment from TeachThemtoTravel:Thank you so much for your help. I appreciate it.
otakuapologist
Galleries broken?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2023 at 10:19am
2
Most recent comment from PenciDesign Supporter:Hi,About this issue, please install the Gutenberg plugin here: https://wordpress.org/plugins/gutenberg/Regards,PenciDesign.
grandadmiral
Moving an image view within the Penci GalleryClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 6, 2023 at 6:43am
13
Most recent comment from grandadmiral:That's exactly what I am looking for. Thanks a bunch.
Iury
Instead of the word "Home" in English, the theme is showing Portuguese terms in the Single Post session.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2023 at 2:29am
9
Most recent comment from Iury:Thank you so much. It worked! :)
alextabar
Site too Slow / Traffic dropped after changing themesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2023 at 2:56pm
1
Most recent comment from alextabar:[Please reopen this ticket and disregard the old one]. Even though I love the look of your theme, I keep reading the same issues from other peers in the forum and Facebook Group. My traffic and the ra ...
schoolofjournalism
Issues with WordPress siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2023 at 9:35am
14
Most recent comment from kostas1986:Perfect. Thank you!
Iury
Featured image, in the Single Post session is a crashing when zooming in.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2023 at 4:08am
3
Most recent comment from Iury:Thank you. It worked.
vuhuyhai
My license is used by someone elseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2023 at 4:42pm
2
Most recent comment from PenciDesign:Hi,I've revoked the license assigned to that domain, you can try to activate it again now. Best Regards, PenciDesign
krisporelmundo
Auto clickable mega menu on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2023 at 9:49am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Plugins: delete the Penci Shortcode & Performance plugin then re-install it by going to Appearance > Install Plugins.Clear all the caches then check again.Regards,PenciDesi ...
laugher
Newer and older postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2023 at 12:53am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-pagination { display: none;}Regards,PenciDesign.
KerriDPraiano
colorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2023 at 4:12pm
14
Most recent comment from PenciDesign Supporter:Hi,
Please add the following CSS code to your site:
.menu-style-2 .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts .penci-mega-post:before {
background-color: transparent !imp ...
tim-nieuwpoort
Search in Penci SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2023 at 2:52pm
15
Most recent comment from tim-nieuwpoort:Ok thanks, you can close this ticket :)
tim-nieuwpoort
Color hover button sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2023 at 11:12am
7
Most recent comment from tim-nieuwpoort:It worked, thanks :)