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Public Tickets

mbunchhuon Mobile FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 29, 2022 at 10:01am   2 Most recent comment from PenciDesign Supporter:Hi,The latest version of Soledad doesn't include this feature, please keep waiting.I'll update the ticket when it available.Regards,PenciDesign. ahmetbican135 ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 11:47pm   2 Most recent comment from PenciDesign Supporter:Hi,About this problem, please read the instruction detail by Elementor author here: https://elementor.com/help/publish-update-button-not-work/If the problem still persists, please send me your WordPr ... Nello270 Plugin that updates Soledad?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 8:05pm   3 Most recent comment from Nello270:That didn't answer my question, but I'll figure it out by deactivating PenciDesign's plugins one at a time and see if I'm missing anything. No worries, we can close this ticket. markc1543 Fatal Error when adding Elementor ProClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 5:14pm   39 Most recent comment from PenciDesign Supporter:Hi,The buy demo button only showing on our demo site, it doesn't available on your site, here is a screenshot:Regards,PenciDesign. Nawimania Not Row items On Floating Cart MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 4:41pm   6 Most recent comment from Nawimania:Thank you so much sir, it work now. It because font size. I using like this: .penci-sticky-cart-wrapper .product-price {     font-size: 13px; } Change 13px for font size.Screenshot here: https://prn ... performancemega1 personalize share buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 7:07am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Like Posts & Social Sharing: you can customize the social share item on this section.Regards,PenciDesign. Udbye7120 Show/hide custom sidebars on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 12:21am   170 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Pages: select to edit all the WooCommerce Pages (Cart, Checkout, My Account),Click the "Quick Edit" button > Templates > select "Page No Sidebar".Regards,PenciDesign. Trish menu questionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 12:16am   2 Most recent comment from PenciDesign Supporter:Hi,Your header was built with the Header Builder, so please follow these steps:- Go to dashboard > Header Builder > click "Edit with Penci Header Builder" on the current header,- Navigate to Tablet/Ph ... turboG The link you followed has expired ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 12:04am   2 Most recent comment from PenciDesign Supporter:Hi,About this problem, please read the document on this link to understand how to resolve it: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/Re ... Nawimania Social Login Pop upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2022 at 5:34pm   3 Most recent comment from Nawimania:Thank you dev,Im done and it work. Zebibron Caption under each photoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2022 at 5:14pm   11 Most recent comment from PenciDesign Supporter:Hi,Have you cleared all the site cache?The custom CSS code doesn't work because your site still loads content from the cache.Regards,PenciDesign. Hussein Abdi Hussein My license was revokedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2022 at 3:05pm   6 Most recent comment from PenciDesign Supporter:Hi @surfinternet,Please send your license code to [email protected]. I'll check & help you.Regards,PenciDesign. tim-nieuwpoort Search bar in headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2022 at 2:41pm   6 Most recent comment from PenciDesign Supporter:Hi,If you want to show the search form on the homepage without modifying any theme files, you need to build this page with the Elementor/WPBakery Page Builder, then drag & drop the search to any posit ... Lokesh Saini prachase code not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2022 at 5:10am   2 Most recent comment from PenciDesign:Hi, I've revoked the license assigned to your old domain, you can try to activate it again now. Best Regards, PenciDesign  Patrice Greanville single posts comments formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2022 at 12:10am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that you've not enabled the discussion option for all the old posts before, so if you want to enable it again, you need to edit every post one by on ...