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Public Tickets

Larice-One Widgets Title ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 4:59pm   3 Most recent comment from Larice-One:Thanks it worked chsouhaile The link you followed has expired.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 4:46pm   2 Most recent comment from PenciDesign Supporter:Hi, About this problem, please read the document on this link to understand how to resolve it: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/ ... blogkientrucnet remove all setting by import demo dataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 6:51am   7 Most recent comment from PenciDesign Supporter:Hi,About the category name, please go to Appearance → Customize → Additional CSS then add the following custom CSS code: body.category .archive-box {    display: none;}If you want to improve th ... Paxos Magazine License themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 1:35am   6 Most recent comment from PenciDesign Supporter:Hi @luvtowrite,Please create a new ticket with the purchase code data.I'll check and try to help you.Regards,PenciDesign. jskow0918 Image sizes not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 12:53am   7 Most recent comment from jskow0918:Ah sorry, I see now that it's fixed. Thank you so much! I have another issue I'm hoping for help with - I'll make a separate ticket. camosher Mosher Recipe Blog - Index link hover colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 12:34am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .elementor-widget-text-editor a {    color: #000 !important;} .elementor-widget-text-editor a:hover { ... xavierprotto PAGE SLOWClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2022 at 12:26am   2 Most recent comment from PenciDesign Supporter:Hi,About the pagespeed optimization, please follow the detailed document here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. randamedya SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 9, 2022 at 2:38pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing the featured sliders on the portfolio.But you can create a custom single portfolio template by following the document here ... huangrui I have a question, I can't slove it.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 9, 2022 at 2:35pm   2 Most recent comment from PenciDesign Supporter:Hi,I've checked but have not found this element.Please clear all the browser cache then check again.Regards,PenciDesign. truandwell FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 9, 2022 at 3:58am   4 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the logo image contains a lot of whitespace around it, so please edit the logo image with the photo editing software, remove all white spacing then reupload it again.Re ... ISOLE-GRECHE Heading SEO problemsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 7, 2022 at 11:20am   2 Most recent comment from PenciDesign Supporter:Hi,1. The H2 tag wraps your site logo image, this is a default HTML format of PenNews & there are no ways to modify it,2. The H3 heading locates at the mega menu content.Regards,PenciDesign. Jacqueline Lawson Section Formatting on Mobile DeviceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 7, 2022 at 6:23am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 960px) {    .elementor-element-67ce25a0 {        width: 100% ... Larice-One category imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 6, 2022 at 9:23pm   5 Most recent comment from Larice-One:It worked thanks! RudyMore Hide Featured posts (grid) on mobile in category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 6, 2022 at 4:00pm   4 Most recent comment from PenciDesign Supporter:Hi,1. Your page was built with the Elementor, so please read the document here to understand how to show/hide it on specific devices: https://elementor.com/help/show-or-hide-columns-per-device/2. Abo ... Nawimania Error On Smart List PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 6, 2022 at 3:36pm   4 Most recent comment from Nawimania:Ok done, thank you for help sir.