Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

CH24PRESS activation themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2022 at 7:24am   5 Most recent comment from CH24PRESS:Thanks for your assistance, everything is ok now! Good day! Zebibron Issue with the Table of ContentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2022 at 1:37am   8 Most recent comment from PenciDesign Supporter:Hi,About this case, please wait for me to check and then update the TOC feature in the future theme update.Regards,PenciDesign. kmichalaros Logo opens lightboxClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 1, 2022 at 1:36am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Additional CSS then add the following custom CSS code: .main-navigation.penci_enable_line_menu > ul:not(.children) > li > a:before {  background-color: #f ... bfeltman1 Suggestion: add quick translation for AMP share boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2022 at 5:44pm   2 Most recent comment from PenciDesign Supporter:Hi,We'll add all the translation text in the future theme update.Regards,PenciDesign. VirtualZ0ne test domain tacke licenceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2022 at 5:33pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... RudyMore Maximum Execution TimeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2022 at 7:38am   3 Most recent comment from RudyMore:Thank you very much! kindratsergij60 Need help with homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 29, 2022 at 4:48pm   2 Most recent comment from PenciDesign Supporter:Hi,1. The demo you've imported uses the customizer to build the homepage, so please go to Appearance > Customize > Homepage: customize your content on this panel,2. If you want to build your home ... Jacqueline Lawson Membership Bar Below MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 29, 2022 at 2:19pm   3 Most recent comment from Jacqueline Lawson:That worked!  Thank you for your continued quick and professional support service. mbunchhuon Mobile FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 29, 2022 at 10:01am   2 Most recent comment from PenciDesign Supporter:Hi,The latest version of Soledad doesn't include this feature, please keep waiting.I'll update the ticket when it available.Regards,PenciDesign. ahmetbican135 ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 11:47pm   2 Most recent comment from PenciDesign Supporter:Hi,About this problem, please read the instruction detail by Elementor author here: https://elementor.com/help/publish-update-button-not-work/If the problem still persists, please send me your WordPr ... Nello270 Plugin that updates Soledad?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 8:05pm   3 Most recent comment from Nello270:That didn't answer my question, but I'll figure it out by deactivating PenciDesign's plugins one at a time and see if I'm missing anything. No worries, we can close this ticket. markc1543 Fatal Error when adding Elementor ProClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 5:14pm   39 Most recent comment from PenciDesign Supporter:Hi,The buy demo button only showing on our demo site, it doesn't available on your site, here is a screenshot:Regards,PenciDesign. Nawimania Not Row items On Floating Cart MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 4:41pm   6 Most recent comment from Nawimania:Thank you so much sir, it work now. It because font size. I using like this: .penci-sticky-cart-wrapper .product-price {     font-size: 13px; } Change 13px for font size.Screenshot here: https://prn ... performancemega1 personalize share buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 7:07am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Like Posts & Social Sharing: you can customize the social share item on this section.Regards,PenciDesign. Udbye7120 Show/hide custom sidebars on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2022 at 12:21am   170 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Pages: select to edit all the WooCommerce Pages (Cart, Checkout, My Account),Click the "Quick Edit" button > Templates > select "Page No Sidebar".Regards,PenciDesign.