Public Tickets
Zebibron
Change the headings of the websitesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 1:11pm
4
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support changing the HTML heading tag of Related posts, comments, ...Regards,PenciDesign.
laugher
Soledad font loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 11:45am
3
Most recent comment from laugher:Solved ty.
arbouteleux
Transfer purchase codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 4:10am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Theme License: click the Revoke License button then register it on another domain.Regards,PenciDesign.
monarassi
Soledad theme not working anymoreClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 1:29am
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.
Regards, PenciDesign.
B Buijs
Comment form name and email fields do not showClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 6:04pm
11
Most recent comment from B Buijs:Deleted my compu browser caches too, it's fine now, thank you soo much!
Paxos Magazine
Header Builde problemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 3:10pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the header preview URL, I'll check and send you a solution.Regards,PenciDesign.
giovannaogilvie
imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 12:28pm
5
Most recent comment from giovannaogilvie:now it works.thank u very much
kiempham
Recent PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 4:58am
3
Most recent comment from kiempham:Thank you very much, I made it.
B Buijs
Gallery functionalityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 2:05am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me a post URL related to this issue.Regards,PenciDesign.
mohamedSEO
rtlClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 3:34pm
2
Most recent comment from PenciDesign Supporter:Hi,Your page was built with Elementor, so you can change the text-align by editing this element (Big Grid) on Elementor like the screenshot below:Regards,PenciDesign.
cocoagroup
Homepage stylesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 1:37pm
11
Most recent comment from cocoagroup:Great, thank you. You can close this ticket.
mara-z
Custom css for gutenbergClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 6:12am
5
Most recent comment from PenciDesign:Hi,We just received a great rating from you. But, if you love our theme, can you please give us a 5star rating instead of 4 stars? Can you help us change the rating on http://themeforest.net/download ...
chichigou
back to top buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 4:40am
3
Most recent comment from chichigou:it works thanks!!
chichigou
header stickyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 2:04am
2
Most recent comment from PenciDesign Supporter:Hi,Please click the Sticky Header tab, then clear all the header sticky elements here.Regards,PenciDesign.
harjeetrear
I am unable to revoke my license from my Staging websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 1:53am
4
Most recent comment from PenciDesign Supporter:Hi @lashari733,Please create a new private ticket with your license code, I'll check & help you revoke it.Regards,PenciDesign.