Public Tickets
ganoushlaura
Social icons appearing on header on random green barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2022 at 6:10pm
4
Most recent comment from PenciDesign Supporter:Hi,In the future, please don't add any widget to the "Header Signup Form" widget area, this area is designed for displaying the Mailchimp Signup form only.Regards,PenciDesign.
espressoreklam
Strange problemClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 5, 2022 at 4:09pm
2
Most recent comment from espressoreklam:Sorry... we solved this problem...It was a widget problem
camosher Mosher
food blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2022 at 3:36am
9
Most recent comment from PenciDesign Supporter:Hi,The problem is because the Elementor can't create the CSS file in the wp-content folder, so all the custom styles can't be applied.Regards,PenciDesign.
Damoc20
the point and apart were deletedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2022 at 2:22am
3
Most recent comment from PenciDesign Supporter:Hi,Strange, I'm not facing this issue on the testing site. For this case, please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.Regards,PenciDesig ...
discussingfilm
Saving theme settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2022 at 1:49am
2
Most recent comment from PenciDesign Supporter:Hi,Following your problem, please read the document detail here to understand how to move the WordPress data to the new server/hosting correctly way: https://www.wpbeginner.com/wp-tutorials/how-to-pro ...
andream232
instagram feed widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2022 at 1:37am
4
Most recent comment from PenciDesign Supporter:Hi @mthobaben,Please create a new private ticket with your WordPress admin account, I'll log in and help you check it.Regards,PenciDesign.
promostacks
change background color and textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2022 at 3:15pm
2
Most recent comment from PenciDesign Supporter:Hi,1. About the header color, please follow these steps:Go to dashboard → Header Builder: select your current header then click the "Edit with Penci Header Builder button". Select each row then cha ...
uneebk
Downloadbale file not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2022 at 3:08pm
3
Most recent comment from PenciDesign Supporter:Hi,About this problem, please read the document detail here to understand how to resolve it by yourself.Regards,PenciDesign.
spellboundleoburnett
LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2022 at 3:06pm
2
Most recent comment from PenciDesign Supporter:Hi,For one license, you can only use it for one 1 website/domain/end-product. You can read more about the license FAQ here.Regards,PenciDesign.
thatgirloutdoors
widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 1, 2022 at 6:57pm
12
Most recent comment from PenciDesign Supporter:Hi,Please send me a new link, the link you've sent in expired.Regards,PenciDesign.
Ton Veld
Remove empty topbar in headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 1, 2022 at 12:30pm
8
Most recent comment from tintveld:That's it! Thanks again.Ton
laugher
LoadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 1, 2022 at 12:04pm
3
Most recent comment from laugher:Great. Ty.
mtsjr
Blog Post stylesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 1, 2022 at 2:05am
2
Most recent comment from PenciDesign Supporter:Hi,
1. For the general archive page layout, please go to Appearance → Customize → General Settings → Category, Tag, Search, Archive Pages: modify all the settings of the category/archive/... pag ...
Ton Veld
No category/no author name on my homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 30, 2022 at 4:52pm
4
Most recent comment from PenciDesign Supporter:Hi @tintveld,Please create a new ticket with your site information, I'll check and reply to you.Regards,PenciDesign.
Marina747
GSCClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 30, 2022 at 10:16am
6
Most recent comment from Marina747:Thanks!✌️