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Public Tickets

digitalmindscy License on staging serverClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2022 at 8:47am   3 Most recent comment from digitalmindscy:Thank you for the prompt reply. Its works aaronjosephhall1 Header background colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2022 at 7:31pm   2 Most recent comment from PenciDesign Supporter:Hi,1. The header blue background color code is #003366,2. Please go to dashboard → Header Builder: select the header you want to edit then click the "Edit with Penci Header Builder" button. You can ... nopedn adding <script> into header custom HTMLClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2022 at 7:24pm   4 Most recent comment from nopedn:I think we're good, mightve been caused by a caching plugin, they started displaying correctly after regenerating critical css!we are good for nowyou can close GameZub Post Image isn't appearingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2022 at 1:45am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that the Soledad theme already included the lazyload feature, so you need to turn off this option on another plugin (SG Optimizer).Regards,PenciDesign. lukeacarpenter Removing part of header from single.phpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2022 at 11:09pm   3 Most recent comment from lukeacarpenter:Thank you so much for you quick response. Works perfect. lklevenhagen FEATURED IMAGE ON WHATSAPPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2022 at 5:31pm   2 Most recent comment from PenciDesign Supporter:Hi,About your question, please read our document detail here: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesign. fabaff Woocommerce category header font sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2022 at 3:46pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .woocommerce-products-header .term-description > h2 {    font-size: 32px;}Change 32px to the site you ... dimitrisblf problem with categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2022 at 6:34am   4 Most recent comment from PenciDesign Supporter:Hi, I've changed the permalink by going to Settings → Permalink, and now your category page showing properly. Here is an example: https://demo16.messolonghim.gr/category/editors-pick/ Please ch ... lklevenhagen Main MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2022 at 2:08am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .navigation ul.menu ul.sub-menu li.menu-item-has-children:after {    position: absolute;    top: 5 ... madmobarak LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 23, 2022 at 4:33pm   2 Most recent comment from PenciDesign Supporter:Hi,I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer th ... shawn davis Soledad Theme that I purchased is not compatible with the new version of elementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 23, 2022 at 3:04pm   6 Most recent comment from PenciDesign Supporter:Hi @CR,Please go to this link: https://themeforest.net/user/pencidesign, log in with your Envato account then fill out your information in the "Email PenciDesign" area.Regards,PenciDesign. igallardoeptv AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 23, 2022 at 8:19am   6 Most recent comment from PenciDesign Supporter:Hi, 1. If your site has an issue with the speed optimization, please send me your WordPress admin account in a PRIVATE reply, I'll log in & help you config it correctly, 2. Please understand: AMP ... George Hadjichristofi Website is very slowClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 23, 2022 at 2:33am   12 Most recent comment from PenciDesign Supporter:Hi,I've turned off the Lazyload image option at Appearance → Customize → General Options.Regards,PenciDesign. Noyer77creux Mobile version not optimizedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2022 at 9:16am   7 Most recent comment from Noyer77creux:Hi,Thank you, I'll go through that then.Kind regardsBrice PAV2018 header builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2022 at 8:41am   5 Most recent comment from PAV2018:Yes, now it's ok.thanks