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Public Tickets

Paxos Magazine New UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2022 at 8:37am   6 Most recent comment from PenciDesign Supporter:Hi @jay1018,Please create a new private ticket with your WordPress admin account. I'll log in and help you check it.Regards,PenciDesign. keeshasskitchen Two domains / licensesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 19, 2022 at 6:11am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → PenNews → Theme License: click the Revoke License button then enter the new purchase code here.Regards,PenciDesign. devbean Page is blank if list has about 50 itemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2022 at 5:21am   20 Most recent comment from PenciDesign Supporter:Hi,About this case, please:Find: Replace with: This is a temporary solution, I'll check again on my development site and then update this ticket when I'm found the solution.Regards,Penci ... OKaME Google AdsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2022 at 8:33am   5 Most recent comment from OKaME:Thank you! ALL done well :) Jacqueline Lawson Cut over /dev theme design to root directoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 17, 2022 at 8:41pm   3 Most recent comment from Jacqueline Lawson:Thank you. Norluz Go to top buttpn mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 17, 2022 at 6:07am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    .penci-go-to-top-floating {        bottom: 60px ... Norluz Read more LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 17, 2022 at 12:26am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General: you can customize the single post template in this section.You can read the document here for more information: https://soledad.p ... jientertainment Elementor Widget Panel Not LoadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2022 at 3:20pm   5 Most recent comment from PenciDesign Supporter:Hi @Mariana,Please create a new ticket with more detail about your problem, I'll check & help you fix it.Regards,PenciDesign. welcomeu2here change the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2022 at 3:18pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.Regards,PenciDesign. walterwen008 loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2022 at 9:24am   9 Most recent comment from PenciDesign Supporter:Hi,Please also send me your site URL.Regards,PenciDesign. Angela Puzzolanti Are these plugin mandatoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2022 at 3:26am   3 Most recent comment from Angela Puzzolanti:I will do that. Thank you so much :) You can close this now. camosher Mosher Non CanconicalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2022 at 2:32am   4 Most recent comment from PenciDesign Supporter:Hi,1. The canonical link on your site was auto-generated by the Yoast SEO plugin,2. All the links on your screenshot end with #respond, this mean this a one page link. It doesn't affect to the SE ... laugher Header heightClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2022 at 12:58am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Logo: change the value at the "Logo Padding Top & Bottom" option.Regards,PenciDesign. Paxos Magazine animated logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2022 at 12:41am   2 Most recent comment from PenciDesign Supporter:Hi,You can upload the GIF images as a logo. Soledad theme support all image format of WordPress.Regards,PenciDesign. admin-abo Random DeactivationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2022 at 12:39am   2 Most recent comment from PenciDesign Supporter:Hi,Please make sure:You've used the latest version of Soledad,Don't revoke the registered license & use it for 1 website/domain only.If the activation progress is still displayed, please sen ...