Public Tickets
kevinknow888
change license key domainClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 3:29pm
2
Most recent comment from PenciDesign Supporter:Hi,I've transferred your license to https://tech.zngrowth.com. Please check then activate it.Regards,PenciDesign.
Maxivillus
'Search' style on siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 10:13am
7
Most recent comment from Maxivillus:I'll be waiting, thanks!
Maxivillus
Borders on 'Mid Bar'Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 10:03am
6
Most recent comment from Maxivillus:Problem sovled.When I changed other properties of the form, fields appeared. Apparently there are some errors in the processing of changing the properties of the form fields.
yizhe123
A bug on the mobile navigation menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 8:16am
4
Most recent comment from PenciDesign Supporter:Hi,About this issue, please clear all the browser cache then check again.Regards,PenciDesign.
jijiart
How to connect ".Soledad Instagram Feed"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 6:50am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to your dashboard → Soledad → Connect Instagram: follow the instruction then connect Instagram account here,Then navigate to Appearance → Widgets: delete the current Soledad Instag ...
jijiart
Changing to Slide images on the top pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 6:45am
2
Most recent comment from PenciDesign Supporter:Hi,This is a Featured Slider section of this theme, all the images you've seen are the featured image of the post.You can change the Featured Slider settings on Appearance → Customize → Featu ...
yizhe123
Header Seach styleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 6:28am
2
Most recent comment from PenciDesign Supporter:Hi,By default, the header builder only supports the header search style "slide up". We'll consider add more style in the future update.Regards,PenciDesign.
Jan Scherders
Mobile layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2022 at 1:19pm
4
Most recent comment from PenciDesign Supporter:Hi,
Change this code to:
@media only screen and (max-width: 960px) {
.penci-sidebar-content {
display: none;
}
}
Regards,PenciDesign.
olafvangastel
logged in looks different than liveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2022 at 1:06pm
2
Most recent comment from PenciDesign Supporter:Hi,About this case, please delete the Penci Shortcode & Performance plugin then re-install it again by going to Appearance → Customize → Install Plugins.Regards,PenciDesign.
NordherzBlog
license key registredClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2022 at 1:05pm
2
Most recent comment from PenciDesign Supporter:Hi,I've transferred your license to the main domain, please check then activate it.Regards,PenciDesign.
Jan Scherders
AMP penci pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2022 at 11:13am
4
Most recent comment from PenciDesign Supporter:Hi,This plugin doesn't an option to disable the AMP CSS inserter. In this case, you should contact this plugin author to get an efficient solution.Regards,PenciDesign.
jijiart
Changing to images on the top pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2022 at 3:17am
3
Most recent comment from jijiart:Ok! I will try it!Thanks a lot!
JaremFrye
Menu SM linksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2022 at 3:00am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Social Media: you can change the social media link here.Regards,PenciDesign.
Mani
we have dev and production setup how can we use license on both sitesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 20, 2022 at 10:54am
4
Most recent comment from PenciDesign Supporter:Hi,I've activated your site.Please check.Regards,PenciDesign.
cmlf
Problem with pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 20, 2022 at 6:56am
7
Most recent comment from cmlf:Hi!I've already been able to fix the problem.When using several options, it is necessary to indicate in ALL of them that the price is increased by 0 and only in the last one it is necessary to in ...