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Public Tickets

Michael Conrad MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 7:18pm   6 Most recent comment from PenciDesign Supporter:Hi,Your site currently using the outdated version of Soledad. Please try to update to the latest version by following the document below:How to Update A Premium WordPress Theme to Latest Version?Regar ... ssdfdsfds w3 total cacheClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 6:12pm   6 Most recent comment from PenciDesign Supporter:Hi,Here is the result I've checked on the Google PageSpeed Insight + installed W3 Total Cache:If you want to get a higher score, please go to Appearance → Customize → Speed Optimization → G ... brimiers LazyloadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 5:28pm   12 Most recent comment from PenciDesign Supporter:Hi,I've update this Penci Shortcodes & Performance to the latest version, please activate & check again.Regards,PenciDesign. LauraBeat Three boxes on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 3:16pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Homepage → General: select Grid Posts at Homepage Layout option.Regards,PenciDesign. BP1989 soledad installation for two websitesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 10:40am   2 Most recent comment from PenciDesign Supporter:Hi,For 1 license, you can only use for 1 domain/website/end-product.If you want to use this theme for multiple sites, please buy more licenses for it.Example: 2 licenses can use for 2 websites, 4 lice ... xxScorpionxx It won't let me activate the theme againClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 8:05am   3 Most recent comment from xxScorpionxx:Perfect, now everything is correct. Thanks a lot :-) truongdaoanhthu Align content sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 5:32am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body.single .penci_is_nosidebar {    max-width: 770px;}Change 770px by the custom width you want to d ... alipenski slow site image loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 4:56am   2 Most recent comment from PenciDesign Supporter:Hi,All the images will be delayed until the user interaction with your site. In case you want image load immediately, please go to Appearance → Customize → Speed Optimization → General & Lazyloa ... The-Triunes demo themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 1:35am   2 Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL, I'll check and send you an instruction detail to config your site.Regards,PenciDesign. fullmoonwsi Header Builder import not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2022 at 11:51pm   3 Most recent comment from fullmoonwsi:I think no need now, I just found I can make my own custom header which is cool. Thanks!!! sawanspa Header BuilderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2022 at 4:39pm   5 Most recent comment from sawanspa:Hi, i guess now it works. Thx hobsonmedia Blog PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2022 at 4:07pm   19 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Sidebar → Color: change the color at the Sidebar Widget Heading Text Color option.Regards,PenciDesign. yizhe123 Post meta in mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2022 at 3:48pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    .post-box-meta-single > span {        display: i ... ssdfdsfds playlist in the home?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2022 at 12:04pm   2 Most recent comment from PenciDesign Supporter:Hi,You can insert the playlist if your homepage is built with the Elementor plugin & using the Penci Playlist element.Regards,PenciDesign. balaji_profitcast I can't find a way to move the sidebars in mobile and tablet placements.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2022 at 11:42am   3 Most recent comment from balaji_profitcast:Thanks for the quick response. I was able to solve the problem.