Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

viaggiocoldiablo videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2021 at 7:16pm   2 Most recent comment from PenciDesign Supporter:Hi,You shouldn't directly upload the video to WordPress, please use 3rd-party services like Vimeo, Youtube,... then insert the embed code to your siteFor more information & document, please follo ... orenagassy child theme activationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2021 at 7:09pm   2 Most recent comment from PenciDesign Supporter:Hi,Please following the instruction:Before you activate the child theme, you should back up the current Customizer Settings by installing the Customizer Export/Import plugin, then go to Appearance → ... mdoliszny Poor mobile google pagespeed insightsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2021 at 4:45pm   7 Most recent comment from mdoliszny:Oh, wow! That impressive! :)Thank you very much! viaggiocoldiablo inserire video da facebookClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2021 at 1:55pm   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your page, the video you've inserted is loading properly without any issue.By default, WordPress doesn't support insert Facebook Video, please try to use Vimeo/Youtube/D ... viaggiocoldiablo BlogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2021 at 1:19pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, there is no option to add a custom icon for social media/email on this version. But you can send me an image/icon you want to change, I'll help you customize it.Regards,PenciDes ... dertimoschmidt Add spacing before and after headingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 16, 2021 at 1:16pm   6 Most recent comment from PenciDesign Supporter:Hi,We'll consider adding more options about font spacing in the future update.Regards,PenciDesign. mara-z Gutenberg Font sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2021 at 11:00am   7 Most recent comment from mara-z:Hello,it works great now. Thank you for your help :-)Margit SenenFerros Activate the product againClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2021 at 9:55am   11 Most recent comment from SenenFerros:I already activated it, thank you very much ^^ groundvisiontechnologies Mega Menu 2 rowsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 16, 2021 at 3:58am   2 Most recent comment from PenciDesign:Hi,If you want to use mega menu 2 rows, you need to set mega menu 2 rows on menu item "Islam" - not set for child menu items of category mega menu items.Best Regards,PenciDesign viaggiocoldiablo homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2021 at 7:44pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to your Dashboard → Settings → Reading, select the page you want to display as a homepage at the Homepage field.Regards,PenciDesign. viaggiocoldiablo Barra della ricercaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2021 at 2:17pm   2 Most recent comment from PenciDesign Supporter:Hi,You can change any text on this theme by going to Appearance → Customize → Quick Text Translation, change your text at Text: "Type and hit enter...".Regards,PenciDesign. FatHummus Auto saveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2021 at 2:14pm   2 Most recent comment from PenciDesign Supporter:Hi,The autosave is a standard feature of WordPress. In case if you want to change this value, please open the wp-config.php file (please read the tutorial here), add this line to the beginning of the ... ericau1999 HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2021 at 1:48pm   2 Most recent comment from PenciDesign Supporter:Hi,The problem because you've inserted the wrong HTML syntax to your site. Please try to go Appearance → Customize → Logo & Header → General, remove/check code on Add Custom Code Inside ta ... klartextmedia Pencil Gallery is MissingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 13, 2021 at 7:51pm   4 Most recent comment from PenciDesign Supporter:Hi,This is an element of WPBakery Page Builder. Please follow the instruction:Go to the page/post you want to insert the gallery, then click edit with WPBakery Page Builder,Select Penci Image Gallery, ... LemkeTech Keeping the Hamburger (Mega Menu) OpenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2021 at 3:43pm   7 Most recent comment from LemkeTech:Awesome! Thanks!Website is looking 10/10 and I can start posting now, looking forward to it.