Public Tickets
KateKaczmarczyk
ShopClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 9:19am
2
Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Yeah, we just install the Shop for default demo, so if you want to use Shop for another demo, you need to install plugin Woocommerce to create your shop page.And y ...
lcantone
Mailchimp footer signup formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 6:25am
3
Most recent comment from lcantone:thank you so much!
alwataninfo
Google FontsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 23, 2020 at 4:43am
4
Most recent comment from Penci Design:Hi,you can, please download the font on google and upload the font .Best Regards,PenciDesign
feeninforgreens
How To update ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 4:21am
9
Most recent comment from PenciDesign:Hi,I've updated the theme to help you.In the next time, please do follow this guide to update the theme:https://pencidesign.ticksy.com/article/15633/Best Regards,PenciDesign
chawra
Recent Post ThumbnailClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 4:18am
5
Most recent comment from chawra:Please ignore.. It worked. Thank You
slavkozivkovic
Top Menu errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2020 at 9:26pm
5
Most recent comment from slavkozivkovic:Thank you so much for the update, you are the best!
ericdwhite2020
import demo data problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2020 at 3:59pm
3
Most recent comment from ericdwhite2020:That worked! Thank you
jimfarg
Soledad instagram feed - please enter an access tokenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2020 at 2:48am
2
Most recent comment from PenciDesign:Hi,I can see it works fine from my-end - check this image: http://prntscr.com/vnn1qaBut, you should use "Template" for your instagram widget is "Thumbnails - Without Borders" - It's better more. ...
ronfish25
User/Author PhotoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2020 at 2:46am
2
Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of the theme - version 7.5.1As I can see you're using old version of the theme - version 7.3.2 - let's go and update it by remove the co ...
Sierra21
suhosinClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 22, 2020 at 2:27am
10
Most recent comment from PenciDesign:Hi,1/ This theme just required 2 plugins: WPBakery Page Builder and Penci FrameworksAll other plugins is add-on features - you don't need to install if you don't need it.2/ We've said a ...
m28006
Recommended pluginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2020 at 5:50pm
3
Most recent comment from m28006:Cool, thanks! Hopefully that will stop it from constantly appearing.
m28006
Penci slider not loading after installing w3 total cache pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2020 at 3:46pm
4
Most recent comment from m28006:Ok, thanks! Will test that out.
happynamaste
Font size, turn off uppercaseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2020 at 8:09am
4
Most recent comment from happynamaste:*Morning Sorry, it was my autocorrection from mobile tastature.
megm
customizing headersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2020 at 1:39am
8
Most recent comment from PenciDesign:Hi,Here is your custom css code now:
body.penci-custom-logo #navigation.header-6 #logo img {
padding: 1px 0;
padding-top: 12px;
height="1400px" width="auto": ;
}
It's wrong on line:
h ...
tbrackett7
Font and layout on latest postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2020 at 3:27pm
8
Most recent comment from PenciDesign:Hi,This issue caused by the caching from WP Rocket, I've clear all the cache and everything is fine now.You can check again on anonymous borwsers on mobile to get correct results.Best Regards,Pen ...