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Public Tickets

a747 Featured Images Not ShowingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2021 at 1:47am   10 Most recent comment from PenciDesign:Hi @cristelget-web,If you get any problem, let create a new ticket and we will help you with this.Please don't put reply to a ticket of another people because they will notice email from your rep ... rlix Sidebar category count numbersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2021 at 12:15am   3 Most recent comment from rlix:Thank you! chilesandsmoke Image Loading Issues: Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2021 at 4:05pm   4 Most recent comment from PenciDesign:Hi,Yes, let disable and test it again.Best Regards,PenciDesign zach_machocho Changing Theme The Main ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2021 at 3:33pm   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.First, you need to change the general accent color on the Customize via Appearance > Customize > go to each option > Colors > and change the accent color there.Second ... chilesandsmoke Logo on mobile, Hamburger Menu not ShowingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2021 at 12:35am   2 Most recent comment from PenciDesign:Hi,As I checked, this issue caused by your logo on mobile navigation is not found.Please go to Customize > Logo and Header > on "Vertical Mobile Navigation" > and upload a logo for your vertical navig ... grandadmiral Spacing in Big GridClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 10, 2021 at 5:29pm   4 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you. Best ... Ricsca Update manual pluginClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 10, 2021 at 5:25pm   5 Most recent comment from Penci Design:Hi,I recommend you use latest version of  theme and all plugin on your site. About update the premium plugins, please check this guide to know How to Update A Premium WordPress Theme to Latest Ver ... fazul42 Youtube Video displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2021 at 4:06pm   6 Most recent comment from PenciDesign:Hi,As I checked, your site loads the FontAwesome ( the font we're using to create icons ) from another resource ( maybe it's from a plugin you're using ). So, please try to deactivate ... DoruxPhoto Page Header ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2021 at 2:49am   4 Most recent comment from PenciDesign:Hi,Yeah, unfortunately, the page header just applies for Pages only at this moment.We will consider to add more this feature for Category Pages in the future updates.Best Regards,PenciDesign jamessawle Cannot Find Section AnywhereClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2021 at 2:42am   2 Most recent comment from PenciDesign:Hi,You can check the option for it via Customize > Homepage > General > Custom Heading Title of Latest Posts SectionBest Regards,PenciDesign Or Amir Font size doesn't changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2021 at 2:48pm   4 Most recent comment from PenciDesign:Hi,Yes, it's 23px for mobile & desktop now.Best Regards,PenciDesign punkrot CustomizerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2021 at 1:15pm   5 Most recent comment from punkrot:Hi, I'm not using a page builder and don't need one. If there's not an easy way to make the header transparent in the customizer, I'll just do it myself with CSS. Thanks anyway. � ... Vivek Gupta Gupta Newspaper Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2021 at 2:17am   10 Most recent comment from PenciDesign:Hi,At this moment, this theme doesn't support this feature. We will consider to add more this feature in future updates.Best Regards,PenciDesign grandadmiral Featured Slider not scrolling corectlyClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 9, 2021 at 1:38am   5 Most recent comment from grandadmiral:Thanks for this. Worked perfectly. Oddly enough had to see it work via Chrome as Firefox wasn't having it, despite clearing the cache and all. MichalR27 i need change color fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2021 at 9:36pm   5 Most recent comment from MichalR27:Thank you very much for helping me.