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Public Tickets

thibltlefebvre Move Tags on top of postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2021 at 10:24am   7 Most recent comment from thibltlefebvre:Hi,  Ok I didn't know, I just renewed my support, I will try later to submit a new ticket because it still doesn't work for now. kkaplane Different HeadersClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 5, 2021 at 7:05am   12 Most recent comment from Penci Design:Hi,Strange, i can't saw your site work as screenshot https://prnt.sc/yd4h90Please check it againBest Regards,PenciDesign martinken mobile menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2021 at 4:41pm   12 Most recent comment from PenciDesign:Thank you for report it. But this controlled by Envato Market, not usanyway we will report it to themeforest also.Thank you again. cmarvs17 Soledad Hipster FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2021 at 2:23pm   2 Most recent comment from PenciDesign:Hi,It's Caviar Dreams font.Best Regards,PenciDesign Adam Kaminski Setting up the homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2021 at 2:19pm   8 Most recent comment from Adam Kaminski:Hi, I event didn't know there was an update available. It works perfectly after the update!Thank you guys!Adam grandadmiral PenNews Reviews for reviewers onlyClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 4, 2021 at 3:38am   1 Most recent comment from grandadmiral:I've figured this out. Ticket can be closed sportsnsider Do you Actibvate the PenNews Theme or Child ThemeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 4, 2021 at 3:24am   2 Most recent comment from Penci Design:Hi,If you want custom pennews theme, please install and active pennews child theme  then edit code on  child theme.Best Regards,PenciDesign Ricsca Translate page in urlClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 4, 2021 at 3:04am   4 Most recent comment from Penci Design:Hi,Unfortunately, pennews doesn't support the feature.Best Regards,PenciDesign tlarro How do I get this background overlay ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2021 at 4:06pm   4 Most recent comment from PenciDesign:Glad when your issues is solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor Thank you so much in advance ... deang Penci ReviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2021 at 3:09pm   4 Most recent comment from PenciDesign:Hi,I did it to help you. Now, you can add maximum 10 review points for your reviewsBest Regards,PenciDesign elliebc Thumbnail Images not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2021 at 10:24am   6 Most recent comment from PenciDesign:Hi @valeriaviacava89,You can see the options about "Image Optimization" here - check this imageLet's disable the lazyload images there.Also, if you have another question, please create a new tick ... feeninforgreens yoast blockClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2021 at 1:40am   2 Most recent comment from PenciDesign:Hi,Because Yoast SEO plugin doesn't support for add margin to bottom for those heading.If you want to add it automatically, please add more this code to Customize > Custom CSS: .wp-block-yoast-fa ... primawellnessct Optimization settings not available in customizerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2021 at 1:33am   2 Most recent comment from PenciDesign:Hi,Please make sure you've updated all the plugins come with the theme after update the theme via Appearance > Install Plugins.And make sure you've installed & activated plugin "Penci Shortc ... Arsam11 deactive licenseClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 2, 2021 at 1:19pm   2 Most recent comment from PenciDesign:Hi,You can do that by deactivate & remove the theme on http://stjshop.com/mag before activate the theme on your new domain.Best Regards,PenciDesign verdicalgroup WP BakeryClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 2, 2021 at 3:55am   2 Most recent comment from Penci Design:Hi,We've bought extended license from WPBakery Page Builder - so, you can use it legal. We've said more about this here. If you want active WPBakery Page Builder , you need to buy a license ...