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Public Tickets

CalculatedTraveller WPML language switcher mobile / amp not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2021 at 1:37pm   4 Most recent comment from PenciDesign:Hi,I see your Chinese language on desktop version showing english too:https://www.calculatedtraveller.com/zh-hant/So, please check the configs from your-end.Best Regards,PenciDesign TwinsOnToes Layout customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2021 at 9:51am   5 Most recent comment from TwinsOnToes:Hi,Thanks for the support and prompt response. We were able to achieve this with the Elementor editor.For reference, check the updated page - https://www.twinsontoes.com/bucket-list/  Dzorro12 ABDEL updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2021 at 7:38am   2 Most recent comment from PenciDesign:Hi,1/ You can check this guide to know how to update the theme:https://pencidesign.ticksy.com/article/15633/2/ Currently, there is no option to put the ads there.But, you can add the ads below the sli ... dalylandry Publicité dans l'affichage des articlesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 27, 2021 at 7:00pm   2 Most recent comment from Penci Design:Hi,Please use English for create ticket. Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will ... nain9 text changesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 27, 2021 at 6:36pm   2 Most recent comment from Penci Design:Hi,I'm not clear about the question.Please send me screenshot for the question.If you want change author name,  please go to Dashboard > Users > All user then  edit user with authors name you ... Ricsca Breadcrumbs categoryClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 27, 2021 at 6:30pm   6 Most recent comment from Penci Design:Hi,If you only choose child category , the breadcrumbs will show with "Home> Categories 1> Sub Category 1> The parrots of the Pantanal" formatPlease check screenshot https://prnt.sc/xq0jor,https://pr ... TwoAllDay Error Indexing AMP pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2021 at 4:21pm   2 Most recent comment from PenciDesign:Hi,To solve it, please go to Dashboard > Settings > Permalinks > select "Post Name" and > "Save Changes" it.After that, you can check on the documentation for Soledad theme here to know how to config ... firosyd Vertical navigation scroll it's not working in desktopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2021 at 1:37pm   3 Most recent comment from firosyd:Thank you so much! It's solved! beatonbuilt 'About me' Image remains gray after URL is inputClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2021 at 4:22am   2 Most recent comment from PenciDesign:Hi,It seems you've put the wrong the URL.Here is the URL of your image you should use:   https://i.ibb.co/z8Rh5Hg/about-me-bb.png Also, you can check this guide to know how to get URL of image ... Amine0773 AMP issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2021 at 7:37pm   8 Most recent comment from goodcarts:Yeah, this worked for me. Thanks therealfoodgeek Recipe Index Stopped WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2021 at 5:42pm   3 Most recent comment from therealfoodgeek:Thank you so much for that. It worked! Thanks again, Cheryl.  dariobella Logo positionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2021 at 4:23pm   2 Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to move your logo more to the left side: .penci-hbg-logo a { transform: translateX(-20px); display: inline-block; } Change value  2 ... glink77 Featured slider customisationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2021 at 4:02pm   2 Most recent comment from PenciDesign:Hi,Because you're using Elementor to config your homepage, so you need to edit your homepage by use Elementor to modify your homepage.Please go to Pages > All Pages > Edit your "Homepage" by use ... sportsnsider hy is my Home Editor Look Like thisClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 26, 2021 at 3:56pm   2 Most recent comment from PenciDesign:Hi,Please click here to go back to edit with WPBakery Page Builder elementsBest Regards,PenciDesign drift1943 Embed YouTube video to the position of the featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2021 at 3:55pm   2 Most recent comment from PenciDesign:Hi,To do that, please use the video post format. We've said about this in the documentation for Soledad theme here - please take it a look at this.Best Regards,PenciDesign