Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

censinger Switching TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2020 at 2:27am   2 Most recent comment from PenciDesign:Hi, 1/ Yes, all your content will be keep.2/ If you want to do that, you can select to import only "Demo Style" of one in two demos above.But, you can't preview it before do that. If you want to ... molex How to have a full width post for a specific post/article? I do not want it to be on all my post/article. Just a selected fewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2020 at 1:53am   12 Most recent comment from PenciDesign:Hi @rcdiaz,Let's create a new ticket and our support team will check it to help you. Don't put reply to tickets of other people because they will get notice email from your reply.Best Regard ... VargisKhan Comments notification emailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2020 at 1:47am   2 Most recent comment from PenciDesign:Hi,Maybe you need to check on spam box/ ads box or other box.It's not the issues controlled by the theme. You need to check again with your plugin or your mail server you're using.Best Regar ... Kabodhi Featured images not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2020 at 10:28pm   5 Most recent comment from Kabodhi:That worked - thank you for the support Philsogood68 Modifier top barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2020 at 5:14pm   5 Most recent comment from Philsogood68:I thank you so much for your help. I going to try that.Best regards,Philippe Vilian_Stefanov Blank text on mobile menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2020 at 5:10pm   3 Most recent comment from Vilian_Stefanov:Hi,It's worked.You can closed the case.Best Regards,Vilian lotl1017 Favicons of backend and AMP are wrongClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2020 at 3:37pm   2 Most recent comment from PenciDesign:Hi,For back-end - it's not needed favicon because WordPress don't render favicon inside backend. No readers view your backend.For AMP, as I see you're using an AMP plugin, so you should ... christinahoyer error after updating WP and Soledad to newest versionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2020 at 1:50pm   4 Most recent comment from PenciDesign:Hi,It's not plugin developed by us, so we don't know how to fixYou should ask author of this plugin about this.Best Regards,PenciDesign gemini52513 Primary Menu Background Color on HoverClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2020 at 6:00am   8 Most recent comment from gemini52513:The code works. Thanks a lot for your help! shirleydt message in the post titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2020 at 1:50am   6 Most recent comment from PenciDesign:Hi, As I said with you before, you can change value -10 on the code I sent to value as you want to adjust the space of this text with the text above it. Best Regards, PenciDesign HermanSwart Text too long for page?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2020 at 1:49am   2 Most recent comment from PenciDesign:Hi,As I see you're using Soledad theme version 7.3.6 - please go and update the theme to latest version 7.5.1 and check it again.Because you're using Soledad version 7.3.6, so to update the ... raviargus Make Two Headers StickyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2020 at 1:33am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature..Best Regards,PenciDesign wgrandgury Override /inc/js_composer/shortcodesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2020 at 4:30pm   7 Most recent comment from wgrandgury:Hi,Yes. I understand. That's why I was asking to be able to override this "styles" (sliders) from the child theme.But I know how difficult this is. For the moment, we are changed the parent theme ... pbourelly Bourelly Change height of main menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2020 at 3:01pm   2 Most recent comment from PenciDesign:Hi,First, please update the theme to latest version 7.5.1 by do follow this guide - as I see you're using Soledad version 7.4.0 - do all 4 steps there.After updated the theme to latest version, g ... KerriDPraiano updatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2020 at 10:30am   4 Most recent comment from KerriDPraiano:Hi again...i fixed that too...it was a plugin