Public Tickets
Dan Chiolan
Responsive layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 8, 2023 at 1:53am
2
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
PaxosMagazine
Card shopClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 8, 2023 at 1:46am
4
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
tibeta
Losing all customizations every timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 8, 2023 at 1:42am
16
Most recent comment from PenciDesign Supporter:Hi,This error maybe come from one of your installed plugin.To troubleshoot this, please disable all plugins (except for the ones that come with the Soledad theme) and then reactivate them one by one. ...
thisworldiswide
Speed OptimizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 7, 2023 at 11:55am
8
Most recent comment from jananigadu:I renewed the license. Need your support and placed ticket 3516728. Please prioritize
aitbusxyz
custom slider on top of page on several pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 7, 2023 at 8:49am
13
Most recent comment from aitbusxyz:Thank you. In case anybody else follows this thread I want to complete this instruction: [ since slider is not editable when you‘re in the page editing: go to > left sidebar menu > Penci Blocks > � ...
Jan
Index pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 7, 2023 at 7:07am
6
Most recent comment from Jan:Thank you,You can close the ticket.Jan
ignacedukuzimana
Penci Live Blog PluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 6, 2023 at 11:49pm
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please follow the document of this plugin at this link: https://soledad.pencidesign.net/soledad-document/#live-blogRegards,PenciDesign.
Ana
modificar "read more"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 6, 2023 at 11:43pm
4
Most recent comment from PenciDesign Supporter:Hi,1. Please write the content in English,2. Go to Appearance → Customize → General → Category, Tag, Search, Archive Pages: change the category and other archive pages in this section.Regards,Pe ...
laugher
Article layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 6, 2023 at 2:08pm
3
Most recent comment from laugher:Ok. I deleted cache folders and seems it worked.No more 404 issue for cache. Ty.
LillaGreen
Changing the page after adding a product to the cartClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 6, 2023 at 5:43am
3
Most recent comment from LillaGreen:Thank you!!
Pascuale Anaclerio
default post typeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 6, 2023 at 2:00am
2
Most recent comment from PenciDesign Supporter:Hi,By default, the Soledad theme doesn't use any default post category or include the default post category on the theme option.Please send me more screenshots and take note of the site issue. I& ...
René
How about I set it so that only one category is shown here maybe this soft dog treatClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 5, 2023 at 1:47pm
2
Most recent comment from PenciDesign Supporter:Hi,Please fill in the category name you want to show in the "Categories or tags" option field.Regards,PenciDesign.
EbonyIris
Need to transfer licenceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 5, 2023 at 8:43am
12
Most recent comment from jananigadu:Please check my ticket #2746964
LillaGreen
Optimize Java Script Soledad Theme SettingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 5, 2023 at 5:27am
5
Most recent comment from LillaGreen:ok, thank you
LillaGreen
Thank you pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 5, 2023 at 5:27am
3
Most recent comment from LillaGreen:Thank you